Published by Healthy Everyday

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Why should I report an Issue with Pedometer - Step Counter & Tracking Your Steps?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Healthy Everyday to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Pedometer Customer Insights

1. Everything about this app is great, the distance coverage and calorie burner but it would be better if you guys fixed this issue!This app is amazing....it totally helps me to concentrate on my fitness ....the best part is that it works offline....really motivates a person to lose calories...you can even set your own aim on the number of steps....well ive kept it as 8000 steps per day....walking is a good way to improve hair quality and to get glowing skin naturally...and best of all to improve immunity...i will definitely recommend people to install this app.....trust me you will love it...thank you so muchI have only been using the app since July 1st and I was living until whatever update happened today.

2. There only one thing i would recommend adding, which is adding the ability to add a widget to the mains reen where we would have how many steps and calories we've done, that was first thing I would see when I unlock my phone without having to consult my notification bar.I was looking this app very much and would have given 5 stars except after the most recent update yesterday or the day before, it hadn't logged any of my steps and continues to say I haven't taken any steps.

3. I recommend this app super easy to use no email and detailed info asked just weight/sex/goal steps..bam! Done and walking, i love it❤I have been using this app for a couple of weeks.

4. The screen that shows the steps has been cutoff and I can't see it all to share my results with other.

5. I love this app.Just downloaded this app today and took it out for a walk, i walked 4723 steps, got a nice workout broke a tiny sweat.

6. This app makes it fun and easy to improve walking exercise! Its like getting a sticker for an accomplishment lol you can set a daily goal thats easy to edit and you can also acheive goals the app has too which is pretty cool.

7. ] And this app is stuck on my notification bar which is a mess.Would give it a 5 but i've been having issues with stopping the counter like i did everything it told me to do to "fix it" but it had no use.

8. That would have been great to add to calories burned.Looks great this app.

9. Even if I restart my phone, it just remains and counts the steps.

10. It makes it easier to feel like youve actually made immediate progress because we all know trying to get in shape takes time but its hard to stay motivated to do anything.

11. Also, it shows that I walked around 400 steps in my own house.

Steps to Troubleshoot & Fix Pedometer Issues

1. Fix Pedometer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pedometer: Restarting the app will resolve most errors.
  2. Update the Pedometer App. Here is how:
    1. On Android goto PlayStore » Search for "Pedometer" » Open Pedometer - Step Counter & Tracking Your Steps » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pedometer » click "UPDATE".
  3. Clear Pedometer - Step Counter & Tracking Your Steps app cache: Clearing cached data will force your app to retrieve the latest data directly from Pedometer servers.
    1. On Android, goto Settings » Apps » Select "Pedometer - Step Counter & Tracking Your Steps" » click Storage » click "Clear Cache".
  4. Check Pedometer app permissions. If any of these permissions required to use your device's features are disenabled, Pedometer might not work.
  5. Uninstall and reinstall Pedometer. If nothing else has worked, completely uninstall Pedometer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pedometer not working


2. Fix Pedometer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pedometer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pedometer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pedometer may not be able to connect to the Internet when running in the background.

Reported Issues