Contact PDF Scanner app Customer Service

Good day, I just check my bank account and I notice the deduction. I didnt authorized you to automatically deduct it in my account. I want cancel it even tho you will less the 1 day. Please I need that money for my medicine and I dont know where to get money anymore. Please return my money.

Good day!
I tried to use my Tapscanner today and open the app since I already subscribed lasy June 1,2023 and paid 19.99 USD for 1 year subscription. To my surprise when I open the apps again
App store charge me again mo another 9.99 USD.
How it be possible which is in fact I have active subsription.
I am
Asking for a refund go the latest deductikn of 9.99 USD

Please refund my money you sent a mail that the money 24,500 has been approved to refund me over 3days now and I'm yet to receive my money please refund my money I'm a poor orphan trying to survive ooooh please.
1100706980
Kuda mfb
Victoria Adebesin

Good morning sir/ma please I was debited without initation and authorisation of funds that left my account 23/5/23. Please I need an immediate refund as the money

Hello,

I hope this email finds you well.

I am writing to you about my late subscription cancellation. I should have cancelled my trial subscription before my free trial end date but I was not able due to technical issues and internet connection problems. I wanted to try your app out to know its functions for the future use but I am not going to use it this year and I would like to kindly ask you for the refund of the money taken from my account.

I am sorry to bother you but due to my financial situation I cannot afford the the subscription at this moment.

I would be really grateful for your positive consideration of my request.

Thank you.

Best regards,

Maria Pietrusza

Hello. I wanted to get an update with my refund request. I submitted the request in less than 24 hours. It has already been four days and I still don't have an update. The only reason I downloaded it was because the details section told me that it offers free trial or it can be used for free. I shall wait for your response on this.

Buenos días.
El día de hoy se realizó el pago de una suscripción anual a su aplicación la cuál no tuvo mi consentimiento y fue realizada sin autorización. Por ende, al percatarme de esto cancelé inmediatamente la suscripción con un valor de COP 248.000 y solicité un reembolso.
Quisiera solicitar de manera respetuosa que sea concedido puesto que es una aplicación la cuál no tengo problema alguno en utilizar de manera gratuita y qué no utilizo frecuentemente cómo para acceder a una suscripción.
Agradezco su atención
Mariana López
Contacto: 3054134214
marianitalopera93@redacted

Yesterday, my 8 year old little brother was fiddling with my phone and he made an accidental subscription of ''unlock all features" in the "Tapscanner'' app in which I do not wish to avail, I immediately noticed and canceled the subscription. I even emailed the developer 16 hours ago but there is still no reply. I would like to receive a full refund of the said subscription.

As much as I struggling so hard to believe that i have been defrauded by this app, i am still hoping that I am mistaken. I was charged $119.20, for premium subscription and worst of all I was not even notified, that aside, the legal money to be debited from my account should be $49.99 and not almost a triple of it. Please can I have a refund of my money!

Please I need for you to refund my amount please to my bank account ASAP urgently please

I need unlimited scanning, i am getting error message everytime I try to purchase unlimited scanning.

I have sent e-mail and no one has cotacted me. Please contact me at 614-348-4933

Hello! I am requesting my refund in Tap Scanner subscription because it automatically subscribed without my prior notice.

Dear All, kindly i didn't approve to subscribe on Tapscanner and to withdraw from my credit card amount of 799.9 L.E ..... so i want to cancel this transaction and refund the amount back to my credit card

Hey I want to refund my money I accidentally subscribed on the yearly plan and i didn’t use it at all after that. I canceled the subscription on the App Store but I didn’t get my money back!

I changed my phone and i need to urgently download a previously scanned document. How can I get the access. Please help

After scanning document I can not send via my email (even though I have been doing this for years

I recently signed up to the free trial and thought I had canceled it before a payment was taken. I am now abroad and was shocked to find that the annual subscription amount was taken from my bank account. Please may my subscription be refunded and my account closed. I really appreciate the work in advance.

Alex

I was recently charged $49.99 because I accidentally clicked on the subscription, however I don’t use this app is it possible for me to get a refund

I have canceled my subscription within the 3 day free trail. However, i was charged the full year amount. Can you please verify and send back a refund M 7615061508

I have been using TapScanner scanner for years but I have never used any premium services. And I haven’t been using my app recently. But today all of a sudden I realized a cut of TL999.99 from my account. I don’t intend to use any premium services. Therefore I request a full refund to my account. The following is my account details; Account No: 531102006117861178613

Please cancel my subscription

I signed up for the free trial and forgot to cancel it and my credit debit card was charged 4999 please credit my debit card because I canceled the subscription and I have not used the app

I have been charged 2,400 before the payment date. I cancelled my subscription the day before the payment date but I did not get a refund.

Hi, I accidentally linked my gcash account to Huawei Services HK for Scanner App To PDF- Tapscanner. My gcash account was deducted 994.00 for 3-Day Premium Trial, the app was not installed to my phone and don't have any plans to use the subscription. I would like to request for a refund.

Here's my Transaction Number - GC202208141751459989C303A23

Thankyou!

Hi, I accidentally linked my gcash account to the Huawei Services (HK). I already unsubscribe to the app and I want to request for a refund. Thank you

I have not used this for awhile and do need it I canceled this subscription and I’m still getting charged 10.59 today 8/7/2022 I would like my refund .

I have canceled my subscription within the 3 day free trail. However, i was charged the full year amount. Can you please verify and send back a refund. I don’t want to subscribe this app and i'm not aware of the charges.

Hi i want to cancel this tap scanner bexause i wasnt meant to order anything but suddenly it had my bank number and about charginc me after 3 days trial. I do not wanna have this order so please cancel that for me and not charge money from my account.

please deactivate the app it is not what i expected

To whom it may concern. Your cancelation Instructions are vary confusing, please make it more simple within the app. I tried to figure out how to cancel it yesterday and couldn't so I sent an email to customer service. Please cancel this subscription and do not charge my card. I want to cancel because I found that my camera on my phone scans for me. Thank you.

I have canceled my subscription within the 3 day free trail. However, i was charged the full year amount. Can you please verify and send back a refund

TapScanner Support,
My name is Sagarika Nikam. Here is my complaint about a problem I encountered with your app Scanner App to PDF -TapScanner.
I have used 3 days trial on app.but I want to cancel my subscription.but before that Google play has made my payment for the subscription. I want refund because I don't want to join subscription..

Hi there. I did not mean to continue after the trial and I really can't afford this app. Is there any way this can be reimbursed? Thanks so much.

I have used 3 days trial on app.but I want to cancel my subscription.but before that Google play has made my payment for the subscription. I want refund because I don't want to join subscription.

Good day

I would like to complain why I am charged for the whole year subscription, when you app specifically said sign up for 3 day free trial and I won't be billed for it when I unsubsribed on the same day. I have already sent many follow ups to your side already since I want that charged to be refunded / credited back to my account.Hoping for your immediate action. Thank you

Regards,

JM Faustorilla

apScanner.
Good day. I would like to fully refund the deducted amount of 2,490 php on my Gcash acount 09666542325 this is my order no. GPA.3375-0449-3695-45984 and this is my gcash ref no. 212855772 I am not aware about the 3 day free trial (scanner app to pdf-tapscanner) because my 6 years old daughter accidentally downloaded the App. I badly needed the amount deducted for the medication of my mother. I am,hoping for your consideration. Thank you..

Good day. I would like to fully refund the deducted amount of 2,490 php on my Gcash acount 09666542325
this is my order no. GPA.3375-0449-3695-45984 and this is my gcash ref no. 212855772
I am not aware about the 3 day free trial (scanner app to pdf-tapscanner) because my 6 years old daughter accidentally downloaded the App. I badly needed the amount deducted for the medication of my mother. I am,hoping for your consideration. Thank you.

Good day. I would like to fully refund the deducted amount of 2,490 php on my Gcash acount. I am not aware about the 3 day free trial (scanner app to pdf-tapscanner) because my 6 years old daughter accidentally downloaded the App. I badly needed the amount deducted for the medication of my mother. I am,hoping for your consideration. Thank you.

I cancelled my subscription well before three days of expiry of free trial period, i cancelled on play store. Why has subscription charge been deducted from my credit card?

I have clicked by accident on the pro tapscanner however, it says it is a 3 day trial yet you have charged my credit card £37.99. I would like a refund please. Thank you.

I was charged for a year's membership, since I never authorized this transaction, I would like my money back. I am a person with little income and that money really helps me to survive day to day, I beg you to please return the money to me.

I have bought a new handphone S21 Samsung but my tap scanner is installed in my old handphone S10 Samsung. How can I move the tapscanner from my old S10 to the new handphone? Pl advise

I have bought a new handphone S21 Samsung but my tap scanner is installed in my old handphone S10 Samsung. How can I move the tapscanner from my old S10 to the new handphone?

You have taken money from my account for this app before the 3 day trial ended! I want my money back!!!

We would like to cancel the Tap scanner app from Iphone. The registered email id is gopal@redacted. We are unable to cancel the subscription. Please cancel it.

Good evening,

Just today 04/27/2022 I received the surcharge of €50.99 from your app "Scanner App To PDF - TapScanner" for 1 year of subscription (until 04/27/2022 in my account "alexp1999@redacted" at through AppleStore. It is an error since I have NOT activated this service and I do NOT want it! I just entered my profile and I saw that I have an active subscription and this is an error since I have not activated this subscription nor do I want it. I don't know what could have happened.

I would like to please receive a refund of this charge because I have not used and do not want to use your services anymore at this time.

Thank you.

Alex.

I wanted to subscribe monthly and I subscribed for a year. But as of now I actually don’t want to subscribe anymore.

I can’t attach any pdf it’s not letting me send via email!!! Can someone call me this evening 07932693004??? Thanks

Hello, i need a refund, your app charged me without my consent, I'm very annoyed already. Google says it has been refund but my money is not back, please give me back my money

Hi! I would like to cancel my subscription. I also want refund! I never use this appppppppp!

Hi,

My app always keep crashing.
They always keep asking for tapscanner pro but I always have it.
When I say contiunue says the app you have already an pro account, this is now for 2 weeks already…
Can you help me please.

Thanks you

Please cancel my subscription. I wrongly tap the notification :( Thank you!

Hi team. I downloaded the app for the free trial and I did not want to purchase the yearly subscription for the app before trialling it. I cancelled my subscription a day after the trial period but I have been charged for the whole year subscription. I did not want to be charged for the whole year as I was not impressed with the app and it is not something that I can afford. Please can I be refunded the yearly subscription fee as I have cancelled the subscription and no longer have the app on my phone. Any help you could provide would be greatly appreciated.

Good morning,

By mistake I get subscribed to your app and paid 44,95 euros. Please, I was trying to get the free version. I kindly ask you to refund me the amount payed.

Best regards.

Please cancel my subscriptions. It was not what I anticipated.

On Januari 3 I paid a year subscription for the app. I would like an invoice. because I paid with PayPal but they don't give you invoice.

I am unable to upload my documents on tap scanner

I have been using Tapscanner Pro on my phone for a couple of years (paid subscription) & today l can't open it & need to access my documents

I purchased TapScanner a few months ago and I changed my mobile now. Didn't succeed to restore my purchase to use the app without watermarks and publicity.

I do not want to continue with the Tapscanner subscription. Please cancel it before 13th December 2021 and do not take any money out of my account.

Hi
I hope this message finds you well.Can you please Cancel The subscription for me.

Thanks
Regards

Cancel my tap scanner subscription

Dear TapScanner Pro Team,

I downloaded your app for the three free day trial. I did not authorise a subscription this service. Can you kindly confirm whether I have been charged for a yearly subscription?

Many thanks,
Chandi

Hello,
I first used your product with the free trial period and was very pleased with the app. However as much as I liked it I did not enough money to pay for the annual membership, so I canceled after the three days. However, I was then offered the year subscription at an 80% discount. I decided to buy this (£6.98 instead of £34.90 I believe). However, I have just discovered I was charged for the undiscounted rate for this product even though I was told I would get 80% discount. Therefore, would it be possible to get a partial refund of the extra amount, or if that is not possible a full refund and cancel my subscription.
Many Thanks,
Ewan

Hi,
I have been charged with 244RON right away, although the app explicitly mentioned that I hav a 3 day free trial period. I have just canceled my subscription, it has been less than half an hour. Please refund the amount. Thank you!

Good Morning,

I have subscribed to the tap scanner plan pro for a 3-day free trial. I was subscribed since 8:20 am on august 21st 2021. I have canceled my subscription within 30 minutes as it did not meet my needs. They said that the subscription will be cancelled on August 24th, 2021 which is the same day the free trial ends and it would renew to 59.99/yr had I not cancel it. I don't want them to still charge me during the process of canceling my subscription. I have read online reviews on google play explaining that people have been charged even after canceling. I have cancelled 72 hours before the trial ends, and I want to make sure I will not be charged on the 24th. I REPEAT, I HAVE ALREADY CANCELLED MY 3-DAY TRIAL SUBSCRIPTION THE SAME DAY I DID SUBSCRIBE, SO I HIGHLY DEMAND YOU DO NOT CHARGE ME ON THE 24TH.
Best regards,
Sangelica Duforte

I would like to fully delete my tap scanner account completely as it did not meet my needs. I would also like to make sure I will not get charged for my subscription as I have already canceled it. I have a suspicion that they will still charge me after I canceled.

I have been wrongly charged 4399 INR even before the 3 day trial ended. Pls refund my amount

PLEASE CANCEL RIGHT NOW.
THANK YOU VERY MUCH
THIS WAS A MISTAKE.

I request the refund for this app because I haven't used it and it states I have a free trial for 3 days when I haven't even used it for 5 minutes!

Olá!
Meu nome é Luiza. No dia 20/7/2021 baixei a versão Premium do app de vocês, e resolvi testar o Free Trial de 3 dias. O valor de 249,90 foi debitado da minha conta e não consigo cancelar a assinatura dentro do prazo de 3 dias. Só se passou 1 dia e não consigo cancelar!! 249,90 reais que eu não quis pagar!! Eu só queria o free trial!!!! Preciso de ajuda para resolver isso urgente!!
Aguardo o retorno.
Obrigada

My account was charged over 30 pound when I cancelled my subscription. Could you pls send a refund ASAP.
Thank you

I unsubscribed TapScanner knowing that i subscribed again and an amount was withdrawn frome me and i canceled my subscription because there was no withdrawn of an amount again but it still shows that im active please i want to make sure that my subscription is canceled and that money is not withdrawn form me

hii..,
i download the app but havent even use ot once and i automatically got charged 52 dollars which i understand that i need to cancel the subscription. so, can you cancel my subscription and refund my money because am not using it at all. i hope you will understand

Hi please cancel my subscription. I will not and haven't even used your app been in the app once to see and now I'm subscribed.

How do I delete a signature and add a new one on tap scanner

Hi,

I made payment by Credit Card on 8 April 2021 RM 199.90 but until now can't use it . I sent more emails to google support , maybe wrongly . Please cancel and return my money . Kindly find the attached payment slip .

Thank you. Regards


From:

Jorjien Lim

+6012-7180580
+6012-5382254

I unsubscribed while on my free trial but the app says its going to unsubscribe itself after i pay, please cancel the payment

Can you refund my fucking money or else i report you i never use your app fuck!!! Please refund it. You deducted 990 pesos

Gcash-09672581826

I wanna cancel subscription

Hi,

I downloaded the app but never used it and never knew they would take money for it. Please refund my money, I never even agreed to pay for the app, you just took the money from my PayPal account!

Scanner App- I purchased 1 year premium to auto renew 2022, however the scanner is NOT working and trying to charge me again. I have the purchase in my settings, sadly I am barraged with pop ups the Scanner App is not letting me scan more than one page per Scan? Help! Karen

Can you cancel the app please I don't need it anymore.

I want to receive a refund on my payment of R769.99. I did not want to upgrade to the pro version

I don't want it anymore please cancel it. Thank you.

Hello,
I’ve downloaded the app Scanner App to Pdf: Tapscanner and I’ve subscribed by mistake (without being aware of it). I do not use this service, it was only to test. Would it be possible to refund? besides I see that I was charged with the annual subscription (50.99€) and I won’t use this app so would kindly ask you to please refund me. Thanks so much for support. Best regards

Bonjour,
J'ai souscris à un abonnement de 20€ par mois chez vous il y 'a quelques mois et lorsque je me vais sur mon téléphone que j'ai changé depuis peu, je n'ai plus accès à mon abonnement sur tapscanner.

Hi I am just following up on the request I sent last week please. there was money taken out of my account without my consent thank you.

Hi I sent an email yesterday to you. I wanted to sign up fro the free trial as I am.working from home and wanted to try the app. 39.90 euro was taking straight out of my account I did not sign up to this app just for the free trial and would really appreciate a refund as I will.not be using this app. I would appreciate your help and would like to recommend this app to my colleagues who are also working from home. Thank you. Deirdre

Hello, i was wrongly charged rm199.90 for 3 days trial. I thought I will be charged only after the trial. Somehow, I was charged on the same day I subscribed to it and I would like for my refund. Its not even 48 hours since I subscribed to It.

Good day!
I accidentally pay the app, and I didn't even use it. Please help me to refund my money. Thank you!

Good day . . Please reverse my payment of R769ZAR which was made on the 15th of April as I have never ever used any of your services

I used Tap Scanner to scan several documents. But now I cant transfer to the computer. Requesting for subscription yet I don't have a credit card. I can use mobile money.

I’ve been charged £6.99 and £38.99 during my trial even after I got canceled the app therefore I wanted refund please

Hi my one year old accidentally bought the app. 48 hours have not yet passed. Interested in receiving a refund

Please refund me your year subscription. I cancelled it the first date of the trial (3 days), 15-Dec-2020

I was charged after the three day trail and I don’t want the app. Please refund my money. Thanks

Hi,
I just scribed to a 3 days free trial on your application. I now want to terminate it. Nevertheless, the instructions you give to terminate it do not work. It seems like your application is taint with fraudulent practices. I ask you to terminate my free trial right now or I'll have to take on legal proceedings.

Thanks,

Noémie

I was deducted with P2,490 on my gcash account for the free trial. I need a refund for this one since i accidentally tap it.

remove this app