Published by Mobilious on Aug 28, 2024

Report an issue with Home Fitness Coach.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Home Fitness Coach: FitCoach?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Mobilious to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Home Fitness Coach: FitCoach image 1 contact Home Fitness Coach: FitCoach image 2

Home Fitness Coach Customer Insights

1. After, giving me a price to buy it and trying to use it, I found that they set me at beginner level with exercises that would be considered warm ups rather than a workout.

2. Who's going to pull out their phone when they decide to eat?? Also please add options to choose sound layers - timer, instruction, and coaching.

3. Also tying in water consumption and fasting is great...except I'm not able to track my fasting because you can't enter the times you start and stop.

4. I understand all the negative reviews about it hard to watch on your phone, but after you know how to do the movements there is really no need to watch the screen, just concentrate on the exercise.

5. I selected the weekly plan to test it out, and I didn't notice I would keep paying until I cancel.

6. I have also found it impossible to reach teach support to help with the issue and cancel the service.

7. Unfortunately I need to cancel due to job loss and the app will not let me manage my subscription.

8. There is no cancel option on the app, so I tried to search the web to log in their website.

9. I am using and android phone and could not find any where to track weight.

10. I don't need a robot telling me I'm doing great.50lbs down and I'm in the best shape I've been in almost a decade.

11. Workouts are not customizable, you can't create your own and once you make the mistake of starting a workout just to see what it's like it's marked as completed and you can't restart it again.

Steps to Troubleshoot & Fix Home Fitness Coach Issues

1. Fix Home Fitness Coach Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Home Fitness Coach: Restarting the app will resolve most errors.
  2. Update the Home Fitness Coach App. Here is how:
    1. On Android goto PlayStore » Search for "Home Fitness Coach" » Open Home Fitness Coach: FitCoach » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Home Fitness Coach » click "UPDATE".
  3. Clear Home Fitness Coach: FitCoach app cache: Clearing cached data will force your app to retrieve the latest data directly from Home Fitness Coach servers.
    1. On Android, goto Settings » Apps » Select "Home Fitness Coach: FitCoach" » click Storage » click "Clear Cache".
  4. Check Home Fitness Coach app permissions. If any of these permissions required to use your device's features are disenabled, Home Fitness Coach might not work.
  5. Uninstall and reinstall Home Fitness Coach. If nothing else has worked, completely uninstall Home Fitness Coach then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Home Fitness Coach not working


2. Fix Home Fitness Coach Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Home Fitness Coach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Home Fitness Coach not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Home Fitness Coach may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I would like to cancel my subscription. The app doesn’t provide what it shows on the ads and expect a refund for my cancellation.

    — by Maria Rodriguez 2 years ago

  • This is a scam. Please cancel my subscription as you all charged my card 59.99 for a yearly subscription and don’t give the option to cancel.

    — by Tynetta Blackmon 2 years ago

  • Please cancel my subscription.
    Helen Edgar

    — by Helen 2 years ago

  • Please cancel my subscription and provide me a refund, this was made in error.

    — by Sheetal Thakrar 2 years ago

  • Please cancel FitCoach Subscription! I want to cancel payments. Thank you.

    — by Lina 2 years ago

  • Hello,
    can you please cancel my subscription and send me a confirmation that it has been cancelled in my email account.
    Thank you in advance.
    Mando Moreti

    — by MANDO 2 years ago

  • Im requesting a cancellation and refund of my money because I didnt use it. It is not appropriated for me. Thank you

    — by Sheila M Gonzalez Molina 2 years ago

  • Hallo,
    hiermit kündige ich mein Fitcoach Abo fristgerecht zum nächstmöglichen Zeitpunkt. Bitte senden Sie mir an meine Email carlotta.becker.cb@redacted eine Bestätigung der Kündigung unter Angabe des Beendigungszeitpunktes zu.

    — by Carlotta Becker 2 years ago

  • I am a disability person,please cancel the subscription,thank you..

    — by Walter Espinal 2 years ago

  • I have subscribed to FitCoach app on my iPhone for 1 year. And was not able to login.

    — by Vijay Bhasker Reddy Duggimpudi 2 years ago

  • I was registering my new account, after filling out all info when I went to finalize my account I was offered the add ons, for a discounted price. I tried to click and apply the add ons and the app would not let me click on it. It froze. So in an attempt to move pass that and finalize my account registration I declined. Next I was promptly to add my email. The app would not accept my email and again, basically froze. Please contact me with any information that would help. Thank you.

    — by Bree 2 years ago

  • I have just discovered that an automated 1 year premium subscription payment was taken off my credit card for "FitCoach Personalised Fitness" service. The transaction ID is GPA 3307-2923-1404-30429-0 via G-Pay. It seems that I paid for the app on 5 Nov 2020 and never used the app, and the subscription has automatically been renewed. I had no problem with it and wanted to use it, but it appears that my subscription isn't connected to any of my emails so I can't reclaim a password reset, as if I actually don't have an account at all. How is this possible and how can I connect my subscription with my email (linguapax@redacted) and start using the app?
    Thank you,
    Berislav Bozanovic, Croatia

    — by BERISLAV BOZANOVIC 3 years ago

  • Hi I need to cancel my plan I had canceled it before and want a refund i didn’t activate my plan for this month

    — by Ashley Martinez 3 years ago

  • I need to cancel my FitCoach suscripción

    — by Ene 3 years ago

  • Please cancel subscription for FitCoach

    — by Tytti Laine 3 years ago

  • Not what I wanted. Please cancel my subscription

    — by Carissa 3 years ago

  • I accidently subscribed to this app and was billed for 3 months subscription. I have cancelled this, and will not be billed again. however, I am having a rough time financially and can not afford the money that was taken from my account. I have never logged into this app or used the services and would so so greatful if I could get a refund for this amount I was charged. $49.99 I think, or something close to it. Please respond ASAP

    — by Heather Cole 3 years ago

  • I want to cancel my subscription on FitCoach.

    — by Anja 3 years ago

  • Please cancel my subscription and refund the initial purchase. I bought it earlier today and the password I registered is not working, nor reset password is not working. No longer insterested in using this app.

    — by Jihee Cho 3 years ago

  • I would like to cancel my subscription for FitCoach. I joined free of charge fitness program and need to save money.

    — by Blagovesta Kostova 3 years ago

  • Please cancel my subscription of Fitcoach

    — by Deborah Winterholler 3 years ago

  • I would like to cancel my fitcoach subscription but I have searched high and low on how to do this. Please can it be cancelled before any payments are taken?
    Thank you

    — by Victoria Barnett 3 years ago

  • this is William Caldwell would like to cancel my subscription for 29.99 every three months since i already have it the first 6 numbers of the card I used is 447669 the last 4 are 6901

    — by William Caldwell 3 years ago

  • I cannot find my subscription details ANYWHERE and I’ve followed all the steps I’ve found in order to track it down. The option to cancel is not in the app nor is it in my Apple iPhone subscription settings. I want the option to cancel it if I want to. My free trip is almost up and I may or may not want to continue with my subscription. I was trying to see how much it was going to cost me to keep it but that information is nowhere to be found. And at this point I almost don’t even want it if it’s this difficult to cancel if I need to. It seems like a trap. Please help me! I can’t be charged more than I can afford!!!

    — by Hannah 3 years ago

  • Aboneliğimin iptal edilmesini istiyorum

    — by ZİYA ÖZYİĞİT 3 years ago

  • I would like to cancel my subscription. It does not show in the app or my Apple ID how to cancel.

    — by Christine 3 years ago

  • Tanx

    — by Oussama 3 years ago

  • Hi, I want to cancel subscription from yours FitCoach app, please cancel beacuse in the Google pay app it does nit offer me to cancel subscription.

    — by Marko Hrženjak 3 years ago

  • Hi, I would like to cancel subscription from yours FitCoach app, because I do not have enough time to practice at that level. Thanks in advance, Marko Hrženjak.

    — by Marko Hrženjak 3 years ago

  • Unable to pay

    — by Erika Cuevas 3 years ago

  • Ich habe mir gestern die FitCoach App geladen und ein Abo gemacht... Seid heute hängt die app nur noch und ist nicht mehr zu gebrauchen.... Mit sofortiger wirklich kündige ich mein Abonnement zum nächst möglichen Zeitpunkt
    MfG
    J. Niven

    — by J. Niven 3 years ago

  • Wish to be refunded

    — by Caminie LAURANS 3 years ago

  • I accidentally subscribe and the canceled subscription and wish to be refunded thank you

    — by Caminie LAURANS 3 years ago

  • I am going through difficult times and for the time need to cut cost where I can.

    — by Troy Thomas 3 years ago

  • I didn’t get the welcome email . I installed the app but want to know if I can cancel before 14 days free of cost ?

    — by Kaneez 4 years ago

  • please if you could, refund the fees involved, my google pay was set up on my work credit card by mistake, and needs to be refunded to the card ending in2227. thank you, I have uninstalled the app, and will not be using it, please if you could refund the amount, it was not supposed to be charged on that account. thank you for your consideration.

    — by sherri 4 years ago

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