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Why should I report an Issue with Weight Loss Walking: WalkFit?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Weight Loss Walking Customer Insights
1. And if the timer is based on actual "clock" time it isn't accurate.Unfortunately, I paid for this app because I thought it would be good, but not only isn't it like the commercial I saw on TV, the preview screens on the app store also totally misrepresent what you get/see.
2. Basically all you do is put in your height and weight, how many steps you want, goal weight (which I was hoping would be more interactive according to how much I put in for time walking) and it gives you guided "workouts".
3. Big waste of time.Very disappointed not only in the paywall and no free trial period, but the content you get when you do pay isn't worth the money they charge.
4. However, I would've liked to have been able to watch the steps as they accrued as they counter would freeze and then update wherever it chose to.
5. It did show how quickly you should walk that distance for optimal results, but I feel setting your own small goals and working up to more challenging ones does that just as well.I downloaded the app a while ago.
6. It would seem that it would help your advertising for the app if steps were accurate and it appeared the goals were being achieved.
7. A couple of Google searches to calculate my BMI and how much I need to walk to stimulate weight loss could do the same thing.
8. I will use it for the walks but I just got a Galaxy watch and will use that to get an accurate step count.I wish I could rate this even less, as well.
9. Surely that would provide an opportunity to try out the app with the security of being able to cancel it and not be charged...because it's free.
10. I'm not renewing unless the app improves.WARNING: If you live/work out in a rural area, you won't be able to track your workout in real time.
11. Also, allow an update to your personal profile without reentering stats and we should be able to see a summary page and update our weight.
Steps to Troubleshoot & Fix Weight Loss Walking Issues
1. Fix Weight Loss Walking Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Weight Loss Walking: Restarting the app will resolve most errors.
- Update the Weight Loss Walking App. Here is how:
- On Android goto PlayStore » Search for "Weight Loss Walking" » Open Weight Loss Walking: WalkFit » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Weight Loss Walking » click "UPDATE".
- Clear Weight Loss Walking: WalkFit app cache: Clearing cached data will force your app to retrieve the latest data directly from Weight Loss Walking servers.
- On Android, goto Settings » Apps » Select "Weight Loss Walking: WalkFit" » click Storage » click "Clear Cache".
- Check Weight Loss Walking app permissions. If any of these permissions required to use your device's features are disenabled, Weight Loss Walking might not work.
- Uninstall and reinstall Weight Loss Walking. If nothing else has worked, completely uninstall Weight Loss Walking then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Weight Loss Walking not working
2. Fix Weight Loss Walking Server issues & Internet Connection
- Check network connection: An unstable Internet will make Weight Loss Walking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Weight Loss Walking not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Weight Loss Walking may not be able to connect to the Internet when running in the background.
Reported Issues
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Double charge
— by Koh Chin Ching 2 years ago -
I am having the same problem about 1 had about a week ago… my steps are not being tracked! I have walked about 7000 steps today and it shows I only have about 400 right now and it’s already 10 hours into the day! I love this app, and I am absolutely lost when it’s not working can you please resolve this problem for me thank you in advance!
— by Susan Anderson 2 years ago -
My walk fit has been working perfectly until the last 2 to 3 days… now it is not recording all of my steps … I have been making my 10,000 steps almost daily… now I am only at 300 steps and it’s 8 hours in to the day
Please resolve the problem or cancel my contract and credit my account!
I love this app and have many friends on it and we are all very competitive! I have been beating all of them and now I am left in the dust because my numbers are not recording. Can you please help me… Thank You in Advance!— by Susan Anderson 2 years ago -
I am able to receive my reward becyz I completed atepsti I'm trying to push where it says receive and utusnt giving it to me
— by melissa lewis 2 years ago -
Walk-fit does not create a walking plan as it claims on the ad for the app, difficult to use, and not the service I expected- please refund.
— by Evian Kuznik 2 years ago -
I signed up for walk fit the 4/30 with the trail. The app wasn’t what I thought so the 2nd week I unsubscribed before my 1.00 trail was over and did think anything about it. Then I have been charged 3x at 17.47 each I didn’t catch it last month because It was just one charge but this month is was two charges in one month. I need to how to cancel this and think I deserve a refund.
— by Lisa 2 years ago -
Please cancel my subscription and send an email confirmation of cancelation to stacymarie.co@redacted
— by Stacy Esposito 2 years ago -
Please cancel my subscription and refund any remaining money. Thanks.
— by Meghan D Duplechain 2 years ago -
I signed up and been trying to cancel since day one because app not what expected… took forever to figure out how to reach you! Please refund my account as i paid for year!
— by Kay gilbrt 2 years ago -
I have already asked months ago to cancel this app. I DO NOT WANT TO PAY FOR THIS ANYMORE. I keep getting notifications. I don’t know why Walkfit is continuing to charge me.
— by Heather Wallin 3 years ago -
Please cancel subscription I’m not using it I thought I was something different, but any thing else I would have to pay for. I work too have to pay $29 for a app to tell me how to walk, I do that every day by myself. Also could I get back my money for the current subscription. “PLEASE CANCEL NOW”. Thanks
— by Gloria Sinclair 3 years ago -
Good day please can I get a refund of m $29 I had made a mistake the first time and then I had forgot to cancel.
— by Gloria Sinclair 3 years ago -
I would like to cancel my subscription and get a full refund please.
— by Cindy Hammer 3 years ago -
I accidentally subscribed to WalkFit, thinking that it would be a weekly charge instead of on lump sum and I cancelled just a couple minutes after. I would very much like a refund of the $63.59 that I was charged!
— by Rebecca Dutton 3 years ago -
Please cancel my subscription and take it off my credit card.
— by Jan king 3 years ago -
Please cancel my subscription and take it off my credit card that you have already charges
— by Jan king 3 years ago -
I've written before and never hears back. Please respond this time. our issue is that we have two trial accounts and need to cancel one of them. The sign up process was not working right and it led to signing up twice.
— by Sharon Aaron 3 years ago -
I would like to cancel my subscription but it doesn't give me an option anywhere to cancel it.
— by ShaRee Reid 3 years ago -
I would like to cancel my subscription and get a refund of $59.99 after I just added the app. The app is confusing and misleading.
— by Kim 3 years ago -
I thought I already sent this message but am being asked to do so again. I purchased a one year subscription in April 2020. I want to cancel that subscription. However, on December 15, I was charged 29.99 from WalkFit again. I haven't even been using the app. Please refund the 29.99 immediately.
— by Christine Murphy 3 years ago -
Hi! I want my money back and the app WalkFit cancelled. I am not going to use it.
Best, Kristin Fossheim— by Kristin Fossheim 4 years ago
