Contact CASIO ECR+ Customer Service

Why should I report an Issue with CASIO ECR+?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CASIO COMPUTER CO., LTD. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Things like the search function within the plu list or an ability to sort the plu list by the columns or something so I can more easily find items I need to update!App is good, I m using it since 3 months and never create any problem but Provide the report print feature to print all reports from your app which will be beneficial to save the data in paper form , if it will be in pdf format that will be great.It is hard to use.. Not user friendly.

2. Absolutely no online help and even less help in the manual.App will only download on WIFI, I cant speak on the how hard it is to use since I get server 1004 errors, because their app cant even connect to its own servers.

3. Kept getting "data errors" (connection errors, I think) when trying to register.

4. Very very poor from Casio, we paid extra for a till with this service, wish we hadn't have bothered.Decent app for what it is, but I wish the features the app claims to have actually worked.

5. Register programming via smartphone worked great.

6. If you need to go exampe PLU 2500 no you have to scroll all way down not even scroll bar on the side.. Can be intagrated with barcod scaner will make everything easier.. Too much missing fonction.Very easy to get up and running.

7. You'd think with the money they make they'd be able to make an application and register that worked.Nothing but problems.

8. If you need a cheap register that is really hard to set up, this is for you.Terrible, the app doesn't work.

9. DO NOT PURCHASE OR USE, I have 20 years of experience in the hospitality industry and own food and beverage inventory software and Id be firing my app programmer if this is what he showed me.

10. Ill be replacing the register with a more reliable and robust system.

11. We got the app to work on my wifes phone but the app kept crashing when connecting to the till.

1. Fix CASIO ECR+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CASIO ECR+: Restarting the app will resolve most errors.
2. Update the CASIO ECR+ App. Here is how:
   1. On Android goto PlayStore » Search for "CASIO ECR+" » Open CASIO ECR+ » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CASIO ECR+ » click "UPDATE".
3. Clear CASIO ECR+ app cache: Clearing cached data will force your app to retrieve the latest data directly from CASIO ECR+ servers.
   1. On Android, goto Settings » Apps » Select "CASIO ECR+" » click Storage » click "Clear Cache".
4. Check CASIO ECR+ app permissions. If any of these permissions required to use your device's features are disenabled, CASIO ECR+ might not work.
5. Uninstall and reinstall CASIO ECR+. If nothing else has worked, completely uninstall CASIO ECR+ then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CASIO ECR+ not working

2. Fix CASIO ECR+ Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CASIO ECR+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CASIO ECR+ not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CASIO ECR+ may not be able to connect to the Internet when running in the background.