Published by ZipRecruiter, Inc. on Nov 12, 2024

contact Job Search by ZipRecruiter Chat with our AI-based Job Search Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Job Search?



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Why chat with our AI Job Search Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Job Search.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. As long as you have a resume relative to the job you are applying for it really steak's the process and gives the users a minimal amount of button or icon hits necessary to complete the application and return to the list to apply for more opportunities.I love how easy it is to submit applications, especially with the 'One-Tap Apply' feature.

2. The refreshing when swapping apps, the fact you can't even look at messages while on the app? What's the point of the app if I have to go to the browser to perform a basic function? Also... Why display jobs on my front page I'm not a match for? I'd much prefer a front page with great matches.

3. After clicking several of them It kind of becomes annoying and it also let's me know that jobs aren't up-to-dateZip Recruiter is one of the easiest apps to use when looking for a job because, the user interface is very intuitive as well as the 1 click apply buttons.

4. Most jobs shown are irrelevant (example, I never worked in the medical field and it shows me LPN positions as a great match, and also shows pizza delivery as a great match) , as well as not in the salary range I need.

5. The app makes it so easy and convenient to sift through jobs and apply.I started looking for jobs in the want adds when I was young.

6. There are far better options out there than the irrelevance of this app.I've been using ZipRecruiter for a while now, and it's one of the best resources of its kind, turning what is essentially a frustrating and stressful experience into something far more manageable and convenient.

7. But this is wishful creative thinking and not a complaint..The app refreshing every time you switch between other apps is beyond annoying.

8. Updated to 1 star, the app is just plain annoying to use.I have gotten more callbacks using ZipRecruiter than any other platform.

9. I love the one tap apply! The only thing is that I would like it if we could get a notice to automatically follow up on an employer with a one tap from an already filled-out template once the employer views the application.

10. I wouldn't mind a bit more search customization, but ZR is an absolutely indispensable tool.This app is nice because of the easy apply button.

11. No cold calling, showing up waisting your time and gas...and besides all that I have found quite frankly that I've been extremely fortunate using this App.

Steps to Troubleshoot & Fix Job Search Issues

1. Fix Job Search Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Job Search: Restarting the app will resolve most errors.
  2. Update the Job Search App. Here is how:
    1. On Android goto PlayStore » Search for "Job Search" » Open Job Search by ZipRecruiter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Job Search » click "UPDATE".
  3. Clear Job Search by ZipRecruiter app cache: Clearing cached data will force your app to retrieve the latest data directly from Job Search servers.
    1. On Android, goto Settings » Apps » Select "Job Search by ZipRecruiter" » click Storage » click "Clear Cache".
  4. Check Job Search app permissions. If any of these permissions required to use your device's features are disenabled, Job Search might not work.
  5. Uninstall and reinstall Job Search. If nothing else has worked, completely uninstall Job Search then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Job Search not working


2. Fix Job Search Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Job Search be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Job Search not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Job Search may not be able to connect to the Internet when running in the background.

Reported Issues

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