Contact BABY-G Connected Customer Service

Why should I report an Issue with BABY-G Connected?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CASIO COMPUTER CO., LTD. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. While we understand this may be inconvenient for some users, we ask that you transfer your data across, and continue using CASIO WATCHES in place of this app.

2. Pairing your watch with a smartphone enables use of a variety of different Mobile Link functions that greatly enhance the smartphone experience.

3. By updating to version 3. 0, users of this app will be able to transfer their user data to CASIO WATCHES via this app.

4. The BABY-G Connected app also simplifies certain watch operations by letting you perform them on your phone screen.

5. Even if an operating system has been confirmed as compatible, software updates or display specifications may prevent proper display and/or operation.

6. If the app does not operate properly with the smartphone in power saving mode, please turn off power saving mode before use.

7. This is the basic application for connecting and communicating with a Bluetooth(R) v4. 0 enabled CASIO watch.

8. If the smartphone is set to power saving mode, the app may not operate properly.

9. The functionality of this app will be transferred to the new watch app, CASIO WATCHES.

10. We recommend using BABY-G Connected on the following operating systems.

11. BABY-G Connected cannot be used on Android feature phones with arrow keys.

1. Hope to get next release to work well with up to date Android Versions.The connection is good and until now never fail to send step data from my watch..however the map is bad..I try to open a hundreds of time and it's only open once..and after that keep crashing, out from the apps and go back to phone home screen ..developer please look this problem..I'm using VIVO Y12.I like the design and colour of my baby G watch.

2. It doesn't work correctly, when you are trying to set home position you cannot just place both hands on 12, you need to count the difference between your actual time and time you want and then move it by that part.In the first 10 tries my watch didn't connect with the app repeatedly.

3. I am required to do it manually, and even after manual connection I have different numbers on my screen and in the app.Watch connects fine but map on step tracker is absolutely useless, some settings are hard to understand, you cannot do couple of things and then sent them to watch, you have to do it one by one which is time consuming.

4. It has synced my step count only once, and after that, it has consistently shown that my phone isn't getting synced.This app is starting to annoy me as I can't get my watch to connect with my phone for more than a minute.

5. Also, I do not understand what is the point of making a map when It doesn't track my location well? Good thing is, I never had any issues connecting to phone with my watch.I am totally in love with my watch, but the app needs improvement itself.

6. I just want to connect the watch to the phone when I want to.

7. The app does not connect to the watch to synchronise steps.

8. I have uninstaller and installed this app too many times to count and then it takes about 50 attempts to connect the watch.

9. But I feel that It lacks some functionality which would make it a better app - for example, if you could watch statistics of your steps shown in simple diagrams, It would be cool.

10. Amazing to be able to connect to my mobile, simply convenient to check steps covered and set alarm or timer.It's an ok app, but I dislike that you can't transfer stepcount over devices.

11. Next time I try it doesn't connect at all and tells me I need an app to use it.

1. Fix BABY-G Connected Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BABY-G Connected: Restarting the app will resolve most errors.
2. Update the BABY-G Connected App. Here is how:
   1. On Android goto PlayStore » Search for "BABY-G Connected" » Open BABY-G Connected » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BABY-G Connected » click "UPDATE".
3. Clear BABY-G Connected app cache: Clearing cached data will force your app to retrieve the latest data directly from BABY-G Connected servers.
   1. On Android, goto Settings » Apps » Select "BABY-G Connected" » click Storage » click "Clear Cache".
4. Check BABY-G Connected app permissions. If any of these permissions required to use your device's features are disenabled, BABY-G Connected might not work.
5. Uninstall and reinstall BABY-G Connected. If nothing else has worked, completely uninstall BABY-G Connected then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BABY-G Connected not working

2. Fix BABY-G Connected Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BABY-G Connected be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BABY-G Connected not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BABY-G Connected may not be able to connect to the Internet when running in the background.