Contact Infinito Wallet Customer Service

Why should I report an Issue with Infinito Wallet - Crypto Walle?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of INFINITO SOLUTIONS PTE. LTD. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Of course, you are always the only one to control your keys & passphrases. ✔ 24/7 Supportive Helpdesk - Tool tips - Guide articles & video. - Your private keys & passphrases are encrypted & stored in your local device. - Only you can control, import & export your keys. - Use passwords to confirm all transactions & important changes. - Multi wallet: add unlimited wallets, change names & passwords anytime. - Multi currencies: BTC, ETH, USDT & 18+ fiat types. - Activity log: transaction history & block explorer. ✔ Widest range of blockchain supported: Bitcoin, Ethereum, Stellar, Bitcoin Cash, Litecoin, Dash, Doge, NEO, Ethereum Classic, EOS, Cardano, Ontology, Binance, Tomochain, Tron, Tether, Cosmos.

2. - Universal wallet & DApp browser for: BTC, ETH, XLM, BCH, LTC, DASH, DOGE, NEO, GAS, ETC, EOS, ADA, ONT, BNB, TOMO, TRON, ATOM, IRIS, USDT, INFT, ERC20, NEP-5, BEP-2, TRC-10 tokens. - Truly decentralized: You control private key, passphrases and passwords. ✔ Crypto newbie: all you need in one easy-to-use app with step-by-step Blog guide & 24/7 Helpdesk. ✔ Seasoned expert: manage portfolio, price tracking & instant exchange with few taps!

3. Turn on Push notification & Newsfeed to never miss free crypto! - Support the widest range of blockchains: Ethereum, EOS, Binance Chain, Ontology, Tomochain. - Explore services in all categories: Games, Exchange, Finance, Ulility, Compliance. - 3 options of wallet: private key wallet, 12 word passphrase wallet and exchange service wallet. - Set your preferred transaction speed: Default, Economy or Premium.

4. Infinito Wallet is a part of our product ecosystem: Wallet - App Square - Blockchain Platform - Payment service.

5. Tokens: INFT, ONG, GAS, ERC20, NEP-5, BEP-2, TRC-10, EOS tokens.

1. The worst part of all is that after the most recent update, everytime I leave the app and then return to it hours or days later...EVERYTIME I have to import using email, enter my seed phrase from start and set a wallet name and password...only for it to forget immediately after closing app.

2. At the end of JulyCouldn't complete the backup of my newly created wallet even after several attempts - i.e. after entering the name of my wallet and my password in the initial backup process I wasn't able to see my wallet interface.

3. Thanks for reaching out to me, IW team.Very glitchy, takes ages to load correct data after multiple refreshes (by wallet itself).

4. Currently having a token sale, but not seen any improvements in last 8 months - definitely won't be investingIn 2021 it doesn't make sense to use this wallet.

5. After disabling that feature, I was able to create and backup a new wallet and now it works.

6. Do your own research and choose a better wallet.2019-11-14: Great wallet to connect various platforms together.

7. The App has been laggy in the last update, likely due to updating live price charts.

8. Today I found the words of my private key so I tried restoring the wallet but I have nothing there so I'm uninstalling it.

9. Although i was a bit worried about security because most of the times i did not do a lot of checks before i find my entire wallet contents exposed.

10. Not a place to store your money! Avoid this one!The customer service group has been good to me the couple of times I contacted them with issues .

11. INFINITO was fantastic back in 2018 when it was the only decent wallet for Cardano ADA.

1. Fix Infinito Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Infinito Wallet: Restarting the app will resolve most errors.
2. Update the Infinito Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "Infinito Wallet" » Open Infinito Wallet - Crypto Walle » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Infinito Wallet » click "UPDATE".
3. Clear Infinito Wallet - Crypto Walle app cache: Clearing cached data will force your app to retrieve the latest data directly from Infinito Wallet servers.
   1. On Android, goto Settings » Apps » Select "Infinito Wallet - Crypto Walle" » click Storage » click "Clear Cache".
4. Check Infinito Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Infinito Wallet might not work.
5. Uninstall and reinstall Infinito Wallet. If nothing else has worked, completely uninstall Infinito Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Infinito Wallet not working

2. Fix Infinito Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Infinito Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Infinito Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Infinito Wallet may not be able to connect to the Internet when running in the background.