Contact Mi Band App Customer Service

Why should I report an Issue with Mi Band App for HRX, 2 and Mi Band 3?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Divine Mobile Applications to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Battery and meters is very useful!This app broke my band settings!! i can't turn off sleep assistance after it paired and my display settings changed...I unpaired the band and installed the official app to toggle unnecessary features off but it doesn't change the display settings even there.

2. Thanks Team.Positives: a light app that can connect to my mi band 2, time is correctly updated (had not used my mi band for some time so the settings were off) Negatives: nothing really updates correctly.

3. Waste of time.Neither the MiFit band 2 working since the time it is bought neither connecting to device using multiple methods and apps.

4. Such as SHAKE THE HAND TO SEE THE TIME..... Pls fix this settings fast in this app otherwise it will be too big problem for us(for users of this Mi Band app for HRX.

5. Not vibrating on message notification ( doesn't matter for me) but the band vibrates on calls when connected via Bluetooth.

6. Edit: Oh, I wanted to add that this app expands on what info you get from tapping the band button - battery, meters, calories.

7. Nearly every app related to the mi band is faulty, what is wrong?NOT THE OFFICIAL APP! Look for the one with the orange logo saying it is the official app.

8. My band keeps discharging every 5 hrs or so!!My Mi band 2 was off from the past 4 months, as I couldn't pair it on official Mi app.

9. Didn't record my sleep, watch reported in wasn't connecting and needed software download and doesn't report weather text messages etc and has loads of annoying ads.

10. But this app made it easy n the band is back working smooth.

11. And it also stopped seeing my band as available.

1. Fix Mi Band App Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Mi Band App: Restarting the app will resolve most errors.
2. Update the Mi Band App App. Here is how:
   1. On Android goto PlayStore » Search for "Mi Band App" » Open Mi Band App for HRX, 2 and Mi Band 3 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mi Band App » click "UPDATE".
3. Clear Mi Band App for HRX, 2 and Mi Band 3 app cache: Clearing cached data will force your app to retrieve the latest data directly from Mi Band App servers.
   1. On Android, goto Settings » Apps » Select "Mi Band App for HRX, 2 and Mi Band 3" » click Storage » click "Clear Cache".
4. Check Mi Band App app permissions. If any of these permissions required to use your device's features are disenabled, Mi Band App might not work.
5. Uninstall and reinstall Mi Band App. If nothing else has worked, completely uninstall Mi Band App then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Mi Band App not working

2. Fix Mi Band App Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Mi Band App be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Mi Band App not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Mi Band App may not be able to connect to the Internet when running in the background.