Published by K&H Bank Zrt. on Sep 19, 2024

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Why should I report an Issue with K&H mobilbank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of K&H Bank Zrt. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About K&H mobilbank

1. Using K&H mobilbank has became more comfortable since you have the possibility to choose between mPIN code or biometric authentication methods even during login or transaction signing.

2. This will later be used to login, e-bank login and transaction signing.

3. No registration is needed to use K&H mobilbank, you can automatically use it with K&H e-bank access rights.

4. - online cash loan request, that takes only a few minutes, there is no need for visiting a branch, with instant disbursement.

5. The activation can be completed using the same identities as you use in K&H e-bank.

6. Please note: You can no longer access K&H mobilbank on smart phones with modified (rooted) systems.

7. If none of them are available, you can also launch the activation process in e-bank.

8. On appropriate devices you can substitute mPIN with biometric authentication.

9. During the activation you have to set an mPIN code.

10. Technical requirements: minimum Android 7. 0 operation system version.

11. The service has to be activated before the first login.

K&H mobilbank Customer Insights

1. If there are multiple warnings to the user about "potential risk of using rooted OS" on starting the app should be more then sufficient.Wow, that's awesome! Adding your cards to the Google play is a huge step! Now, you just need to change back your actual cards to a better design.

2. What it really needs is more features (downloading bank statements, managing loans and "csoportos beszedési megbízás"), I really think that in 2020 you should be able to do everything from the mobile app that the web interface can do!Blocks access after one bad password try, forces you to go to the bank if you want to log into your account again.

3. Automatic time has to be on( I cant use it as my work time does not change with every country ) sometimes just block me takes a few days to a week to unblock and Customer Service has no idea whats going on and why......now in 1 months 2 times had to change my mpin and all.

4. ...even my automatic time setting is on ??? I travel 3-4 countries a week this app not supporting it this year ! Hard to keep using it like this.I am unable to log in since the last update.

5. cannot handle many Hungarian caracters and the stupid software simply does not care to elaborate which caracters particularly it cannot handle out of those I just wrote during money transfer.

6. This "minimalist" design card made me seriously want to change bank.

7. Why had to fix what wasn't broken? Your cards were absolutely gorgeous before!Basic features, GUI is nice but slow.

8. :-( )It isn't terrible compared to other hungarian banking apps (but that may tell more about the segment than this app), it's also relatively easy to use.

9. Edit: I remember it, but the automated system deleted it and won't let me log in, again forcing me to either go to the bank or do a video call.

10. (ah, it hops between different currency accounts sometime, you are checking transactions in your Forint account & suddenly you are looking at transactions in your Euro account.

11. Please try again later." It's same message since a few of months ago.The app has been changed on 2021.07.12. to not be usable on any rooted device.

Steps to Troubleshoot & Fix K&H mobilbank Issues

1. Fix K&H mobilbank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart K&H mobilbank: Restarting the app will resolve most errors.
  2. Update the K&H mobilbank App. Here is how:
    1. On Android goto PlayStore » Search for "K&H mobilbank" » Open K&H mobilbank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for K&H mobilbank » click "UPDATE".
  3. Clear K&H mobilbank app cache: Clearing cached data will force your app to retrieve the latest data directly from K&H mobilbank servers.
    1. On Android, goto Settings » Apps » Select "K&H mobilbank" » click Storage » click "Clear Cache".
  4. Check K&H mobilbank app permissions. If any of these permissions required to use your device's features are disenabled, K&H mobilbank might not work.
  5. Uninstall and reinstall K&H mobilbank. If nothing else has worked, completely uninstall K&H mobilbank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing K&H mobilbank not working


2. Fix K&H mobilbank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make K&H mobilbank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to K&H mobilbank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, K&H mobilbank may not be able to connect to the Internet when running in the background.

Reported Issues