Published by Awakened Mind Group on Aug 13, 2024

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Why should I report an Issue with Awakened Mind: Mindfulness app?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Awakened Mind Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Awakened Mind Customer Insights

1. The overall app has way too many options a lot of paid locked content, and I feel not offering anything new that other better and nicer apps give for free.Meditation and neurosync sessions crash after a few minutes once your phone screen turned off.

2. It wouldn't be so bad, but $12.99/month or $95 for a year is extreme! Couldn't you charge $1-5 per module or a lump price for the whole thing? Paying monthly or yearly vs per module or course is a definite deal breaker for meHello, I really like this app for the neurosync section especially with sleep.

3. Content and presentation is amazing though, I'll keep using itHave found a lot of the subjects covered very interesting and very helpful to help myself improve on focus with my mind and having a clearer path with living in the here and now and regaining self confidence.

4. Could this app be changed tho so that it can play with another app on Android phones? There are certain neurosync that have no music to them, and I would love to use them, but I need the music component.

5. The white is getting more and more annoying at night.This is a decent app, good content and animations... but it's also one of them apps that seems like it has enough free content to use it without having to pay.

6. Was really enjoying the app, and got very excited to start my journey, however now that the tutorial is over (approximately 30 mins of short videos) I know the why of mindfulness and very basic of meditation, but now you're asking for a subscription to progress any farther.

7. The app is very comprehensive and well organised.Absolutely love this app! It has everything you need if you love guided meditations and the neurosync is excellent too.

8. Also the neuro meditations the music is awful, like 1989 meditation cds, really not current, peaceful nor nice music.

9. Meditation sessions seem pretty good.I barely used it and got so many freeze and crashes already.. annoying.

10. After learning about his Awakened Mind app I knew I wanted to use it to help me be mindful and it has more than lived up to the task.

11. The learning pathways in the app truly teach you not only what it means to be mindful, but HOW it's done through unique guided meditations.

Steps to Troubleshoot & Fix Awakened Mind Issues

1. Fix Awakened Mind Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Awakened Mind: Restarting the app will resolve most errors.
  2. Update the Awakened Mind App. Here is how:
    1. On Android goto PlayStore » Search for "Awakened Mind" » Open Awakened Mind: Mindfulness app » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Awakened Mind » click "UPDATE".
  3. Clear Awakened Mind: Mindfulness app app cache: Clearing cached data will force your app to retrieve the latest data directly from Awakened Mind servers.
    1. On Android, goto Settings » Apps » Select "Awakened Mind: Mindfulness app" » click Storage » click "Clear Cache".
  4. Check Awakened Mind app permissions. If any of these permissions required to use your device's features are disenabled, Awakened Mind might not work.
  5. Uninstall and reinstall Awakened Mind. If nothing else has worked, completely uninstall Awakened Mind then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Awakened Mind not working


2. Fix Awakened Mind Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Awakened Mind be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Awakened Mind not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Awakened Mind may not be able to connect to the Internet when running in the background.

Reported Issues