Contact Gallery Customer Service

Why should I report an Issue with Gallery - Album, Photo Vault?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of InShot Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But other than that, it feels good to actually be able to take control of my gallery again.it's a Google photos ripoff, and Google photos is a TERRIBLE gallery.

2. *Updated* having to delete app because I can't delete any photos without permissions and when the screen pops up it goes away and I've not been able to delete.The app is great except a couple of things: 1.

3. When moving files from one folder to another it should keep the same order of last modified from previous folder it was in, right now it switches the order when moving them and that can be frustrating.

4. It allows you to keep pictures password protected and to delete files directly, without having to send them to the recycle bin.

5. You get a private folder as well for photos you want to keep hidden that has security protection.

6. All in all a very good and thought through application.A fantastic replacement to the horrible Google Photos app.

7. Rotated to see the landscape view with more detail and bam! Nasty ad covering the bottom portion of the photo with no way to see that part of the photo.

8. I made this mistake, and I lost alot of important pictures.Great functional app for photos.

9. A warning: if you switch phones, be sure to save your hidden files on your sim card or the cloud--anywhere not directly on your phone.

10. I like that it has my photos in order and I can view them in folders or expanded view.

11. Installed this app looking for a simple way to organize and view my photos.

1. Fix Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gallery: Restarting the app will resolve most errors.
2. Update the Gallery App. Here is how:
   1. On Android goto PlayStore » Search for "Gallery" » Open Gallery - Album, Photo Vault » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gallery » click "UPDATE".
3. Clear Gallery - Album, Photo Vault app cache: Clearing cached data will force your app to retrieve the latest data directly from Gallery servers.
   1. On Android, goto Settings » Apps » Select "Gallery - Album, Photo Vault" » click Storage » click "Clear Cache".
4. Check Gallery app permissions. If any of these permissions required to use your device's features are disenabled, Gallery might not work.
5. Uninstall and reinstall Gallery. If nothing else has worked, completely uninstall Gallery then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gallery not working

2. Fix Gallery Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gallery not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gallery may not be able to connect to the Internet when running in the background.