Published by Banco Multiple Santa Cruz on Apr 30, 2024

Report an issue with App BSC.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with App BSC?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Banco Multiple Santa Cruz to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About App BSC

1. Con el App Santa Cruz desde tu dispositivo móvil tendrás acceso a los servicios electrónicos Bancanet, así como a informaciones relevantes y de interés tales como: Novedades, Beneficios, Contáctenos y Ubíquenos.

2. Para tener acceso no tienes que ser cliente del Banco ni tener un usuario Bancanet.

3. Esta área es exclusiva para clientes del Banco con usuarios Bancanet.

App BSC Customer Insights

1. Happy with itexcellent app with lots security features.This bank has the worst customer service.

2. So stressfullGreat bank app! I use it for most of my online banking.User friendly app, no bugs.

3. Good bank with excellent staff and plenty of parking space.

4. Highly recommended/ Una plataforma excelente para hacer todos los negocios bancarios en línea.

5. I guess it's not a problem with the app but the bank?Try to retrieve password.

6. Total waste of timeOne of the best platforms for online transaction services.

7. In 7 i have never been able to access my account and cannot successfully reset password.

8. Muchas Gracias y Feliz DíaGreat app, super secure, and comfortable as well.

9. I enter my email but it days its invalid email.

10. Ive gone into a location and even when they call i get no results.

11. Saves me a lot of time queueing up at the branch.

Steps to Troubleshoot & Fix App BSC Issues

1. Fix App BSC Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart App BSC: Restarting the app will resolve most errors.
  2. Update the App BSC App. Here is how:
    1. On Android goto PlayStore » Search for "App BSC" » Open App BSC » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for App BSC » click "UPDATE".
  3. Clear App BSC app cache: Clearing cached data will force your app to retrieve the latest data directly from App BSC servers.
    1. On Android, goto Settings » Apps » Select "App BSC" » click Storage » click "Clear Cache".
  4. Check App BSC app permissions. If any of these permissions required to use your device's features are disenabled, App BSC might not work.
  5. Uninstall and reinstall App BSC. If nothing else has worked, completely uninstall App BSC then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing App BSC not working


2. Fix App BSC Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make App BSC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to App BSC not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, App BSC may not be able to connect to the Internet when running in the background.

Reported Issues