Published by Simolation on Jan 9, 2025

contact Subscriptions - Manage your re Chat with our AI-based Subscriptions Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Subscriptions?



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Why chat with our AI Subscriptions Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Subscriptions.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. To others reading, if I had one suggestion, it would be to enable sharing the backup from within the app, but since the app helpfully directs you to the location of the backup, I could live without that functionality.Very handy and useful app to keep track of all my subscriptions! I set mine up to also keep track of savings and investment account deposits, which really helps put my financial situation into perspective.

2. Need reliability.I'm using this as a budget app and this is exactly what I needed in an app that shows my monthly expenses since most everything I have are subscriptions! Everything about this app is perfect - the layout, the ability to choose colors, the recurring monthly/weekly feature - and to see it all simply.

3. Would be great to see a possible addition where a total amount can be added for a payoff of a car/house/credit card and have the amount adjust automatically after each months payment in the future.The app is really nice and clean with a beautiful UI.

4. I'll gladly up my rating for this app, if the developer fixes a bug (on my Galaxy Note9, at least) where, while filling out a new subscription's info, if you accidentally auto-rotate the screen or let the screensaver/lock screen come on, the fill boxes will replace all your typed entries with whatever you last typed or whatever you had copied as text.

5. Customizable colors... Great app! I went to add a new subscriptio today and... Gone... All of them... My backups you say... Gone... Of course... I have to look up all the subscriptions again to put them in.

6. It would have any additional subscriptions you are considering paying for such that you can see the added/total monthly costs if you choose to subscribe to those things in future.

7. One suggestion I do have: It would be great if you could have a second list of subscriptions, kind of as a 'maybe' list.

8. edit: As far as the interface, I think it's great to be able to color code and assign labels to each entry.

9. I added all of my bills including things I'm trying to pay off for a better view of monthly expenses.

10. As is, what happens if the phone, this app is on, goes down? What happens to the back up lol?This is a handy, promising app, that's just a few fixes away from being great.

11. It would be nice to be able to stop a recurring subscription like to put it on hold for awhile it cancel it all together without deleting it.

Steps to Troubleshoot & Fix Subscriptions Issues

1. Fix Subscriptions Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Subscriptions: Restarting the app will resolve most errors.
  2. Update the Subscriptions App. Here is how:
    1. On Android goto PlayStore » Search for "Subscriptions" » Open Subscriptions - Manage your re » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Subscriptions » click "UPDATE".
  3. Clear Subscriptions - Manage your re app cache: Clearing cached data will force your app to retrieve the latest data directly from Subscriptions servers.
    1. On Android, goto Settings » Apps » Select "Subscriptions - Manage your re" » click Storage » click "Clear Cache".
  4. Check Subscriptions app permissions. If any of these permissions required to use your device's features are disenabled, Subscriptions might not work.
  5. Uninstall and reinstall Subscriptions. If nothing else has worked, completely uninstall Subscriptions then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Subscriptions not working


2. Fix Subscriptions Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Subscriptions be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Subscriptions not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Subscriptions may not be able to connect to the Internet when running in the background.

Reported Issues

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