Published by Walmart on Oct 18, 2024

Report an issue with Spark Driver.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Spark Driver?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Walmart to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Spark Driver

1. With the Spark Driver™ app, you can deliver orders, or shop and deliver orders, for Walmart and other businesses.

2. After you’ve accepted a trip, the app helps you every step of the way — from navigating to the store, to helping you find items in your shopping trip, to delivering to a customer’s location.

3. After you’ve completed the enrollment process (including a background check), you will be notified when your local zone has availability.

4. Making money is easy because you earn each time you complete a shopping or delivery order.

5. You’ll then receive details for accessing the Spark Driver™ app.

6. As an independent contractor, you’ll enjoy the flexibility of working around your own schedule.

7. Incentive programs and referral offers give you the opportunity to earn even more!

8. You can shop and deliver, or only deliver, as little or as often as you like.

9. Plus, you always keep 100% of confirmed customer tips.

10. All you need is a car, a smartphone, and insurance.

11. For more information about the Spark Driver app, you can visit drive4spark. walmart. com.

Spark Driver Customer Insights

1. A lot of times you bypass one delivery to get to the first one and back track doubling the miles.It would make it a lot easier if, when you are shopping for a customer that you would be able to go back in case you hit the wrong button when you need to scan the bar code and accidentally hit no item found.

2. I do this as a part time job and most weeks it works out great for me.Been driving for three years, accidentally entered the verification code wrong while driving and that deactivated my account!!!! There should be a step in between invalid code and deactivation.

3. I did face an issue where the driver code was not accessible which caused concerns, as well as the inability to return to certain screens while in the middle of a delivery.

4. Should be able to pick one location at a time.Grouped orders don't make any sense and you can't choose the order despite this.

5. Not to mention, the app should not have us verifying identities in the middle of shopping the order or driving the order to it's destination.

6. You should be able to change the order in which you deliver batched non-time sensitive order's.

7. Customers should not be able to change tip after their order is delivered.

8. Scammed twice weekly.Great app my only issue is that I wish I could still see the address on the way to the store and also a lot of times the mileage is way higher than it should be because you are driving all over.

9. If it makes more sense to do one or two stops in a different order, let me jump to that order to deliver first.

10. When you have a delivery with 8 cases of 40 packs of water, 2 cases of juice and a whole van from front to back full of groceries it should pay more than 20.00.I gave it 4 stars because some of the glitches with the app.

11. Sometimes the second I accept an order it will say it's risking being late?! Then why show it to me? Rejected offers come back to you.

Steps to Troubleshoot & Fix Spark Driver Issues

1. Fix Spark Driver Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Spark Driver: Restarting the app will resolve most errors.
  2. Update the Spark Driver App. Here is how:
    1. On Android goto PlayStore » Search for "Spark Driver" » Open Spark Driver » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Spark Driver » click "UPDATE".
  3. Clear Spark Driver app cache: Clearing cached data will force your app to retrieve the latest data directly from Spark Driver servers.
    1. On Android, goto Settings » Apps » Select "Spark Driver" » click Storage » click "Clear Cache".
  4. Check Spark Driver app permissions. If any of these permissions required to use your device's features are disenabled, Spark Driver might not work.
  5. Uninstall and reinstall Spark Driver. If nothing else has worked, completely uninstall Spark Driver then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Spark Driver not working


2. Fix Spark Driver Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Spark Driver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Spark Driver not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Spark Driver may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I am trying to log in to my spark app, but it won't recognize my email, I am not sure which email I used. I know the ID is Twistedbeauty405, I think for the Spark app or for the DDI. Can someone help me please.

    — by Mistique Bacon 2 years ago

  • Not able to log in

    — by Sherrone Palmer 2 years ago

  • Can reset my password

    — by Devin 2 years ago

  • Hello, I am not able to log into my account because it says that my account it locked. I’ve tried to reset my password but it won’t send the email no matter how many times I try. If you could please help fast, Im not able to do any deliveries

    — by Joshua 2 years ago

  • I don't have an access to the email on my spark account anymore, ruffy7429@redacted and i want to change it to this rafakins20@redacted, please help i have been trying to do that for some times now thanks.

    — by Raf Awose 2 years ago

  • I create an account but I can’t login with it because it says my password is wrong(which it isn’t). So I go to try and reset my password but it says status code is out of range.

    — by Caden 2 years ago

  • Can’t get in to my account

    — by Maria Montes de oca 2 years ago

  • I had a HORRIBLE confrontation with a Spark driver delivering my Walmart grocery order. She was one of the rudest, nastiest, most obnoxious person I’ve ever met. She was angry with ME because I wanted my groceries delivered to my door…which I PAY for. She threw my groceries on the ground & insulted me on numerous occasions. I do not EVER want her delivering to me again. Her name is Carie, delivering from Walmart in East Stroudsburg at approximately 8 pm on 8/19. Please help!

    — by Shelli Whitmer 2 years ago

  • When I try and reset password I keep getting a message stating "Not Found: Status code did not fall in the given range." Trying to get setup because Spark has launched in my region.

    — by Erica Rippeth 2 years ago

  • Hello,i want to become a part of your team but it's bliking despite,i dowloaded the app and created the account

    — by Rex 2 years ago

  • My name is Jose Magallon I request in order of CPA and GDPR to delete all my personal information including my social security number deleted from your data base and account associated with my profile and email me to enriquemagallon826@redacted that you Spark Deliver account has been deleted thank you

    — by Jose Magallon 2 years ago

  • Hello please can someone help me i signed up to drive with spark at the beginning of this year but the app has never let me log in and when I try to reset my password it says email not within a given range can someone please help me with accessing my account I have tried multiple times to contact through the ddi website and have never gotten a response.
    My email is illumihottie@redacted
    Phone number 3152251657
    Sierra Nicole platt New York drivers license number 913197781 please can someone get back to me

    — by Sierra 2 years ago

  • Can not login to Spark driver app

    — by Meranda Hartwig 2 years ago

  • I can’t login to my Spark app or change password. Went through all the application process. Just trying to login to the app to start working.

    — by Samuel 2 years ago

  • I just wanna delete my account because I can’t log it

    — by Schneider 2 years ago

  • Set up my spark driver account got to the payment part set that up. When I went back to the spark driver app it asked for my info. I put in my info and told me it’s wrong. Tried to reset my password but it told me it was out of scale or something in that way.

    — by Mark Feaganes 2 years ago

  • When I attempt to log in, it says my credentials are incorrect but they are definitely correct. When I try to change my password, it gives me an error message. When I try to get an email to reset my password, I never receive an email.

    — by Alexis Youngs 2 years ago

  • Cant log in says status code is out of range

    — by Joe Martinez 2 years ago

  • app won’t let me log in even after putting in the correct password or email so I can check on my application. “Status code did not fall within given range”. Have not received an email despite filling out application for background check

    — by Anthony Schiavone 2 years ago

  • Information is wrong and I can’t edit it. I just want to start over

    — by Angela 2 years ago

  • Information is wrong and I can’t edit it. I just want to start over

    — by Angela 2 years ago

  • I have the app but when I try to sign it doesn’t go through I get an error that says “not found status code didn’t fall within the given range” my passwords and emails are correct it just won’t work.

    — by Desire Simmons 2 years ago

  • Can’t get it to work

    — by Sarah Cox 2 years ago

  • I would like to change adress

    — by Leandro Jean Louis 2 years ago

  • “Status is not within range” when trying to log in. Please help me

    — by Erin Arenales 2 years ago

  • I have been trying to get a job with spark for a month. I filled out all parts to the application but now it won't show me anything

    — by Katlin Harbour 2 years ago

  • I can't finish signing up for spark driver can you please help me

    — by Christi Funes 2 years ago

  • Signed up and have been waiting for my background check to come back for a long time now when I try to login it doesn't work and when I try to reset my password it says email not found or something like that

    — by Betty Jane Bradley 2 years ago

  • I tried signing up to be a spark driver and it won’t let me log in to see the status. It’s saying no email was recognized!

    — by John Jeffries 2 years ago

  • I dont want to use it anymore.

    — by ARNIE CHITO GUTANG 2 years ago

  • For some reason the app won’t let me log in even after putting in the correct password or email so I can check on my application

    — by Melvin Steele 2 years ago

  • Dear DDI/Spark Delivery,

    I have an account in your database associated with the name (Russel Grageda) and the email address (russgrageda@redacted)

    For some reason, I have decided not to use the account again; therefore, I request that you kindly delete my account from your database and delete all (Email notifications, additional email addresses, marketing emails, payment detail, or any other information).



    From:
    Russel Grageda
    russgrageda@redacted
    775-2472735

    — by Russel 2 years ago

  • Request in order of CPA and GDPR to delete all my info ,data and account associated with my profile and email.
    Best regards

    — by Maurizio Pucci 2 years ago

  • My account won’t let me sign in. I signed up with the phone number 502-813-0085 and the email address, antonio.hassell19@redacted

    — by Antonio Hassell 2 years ago

  • I downloaded the app and created an account but it messed up when i was trying to sign all the documents and logged me out. Now if i try to sign back in it tells me the password is incorrect. (I know my account is created because if i try to make a new one, my email and username are in use.) If i try to click “forgot password” it tells me “not found: status code didn’t fall within the given range”. I was able to log in on the website and finish signing the documents but i still can’t sign in on the app.

    — by Alexis Feather 2 years ago

  • Hi my name is omari mangaiko .
    I was applied to be spark drive long time

    But upto now am in waiting list in Murfreesboro area so I need to change my ZONE can u help me for that please

    — by Omari Mangaiko 2 years ago

  • So i recently got approved for spark. it told me to log in to the app with the same email and password i used for the ddi work and when i did it said it was incorrect i requested a password change to my email and it never sent and each time i try to send a password reset to my email i never get the email

    — by Arturo Figueroa 2 years ago

  • I would like all of my personal information including my social security number deleted from your data base.

    — by Laura Cameron 2 years ago

  • Greetings Mr. Walmart.
    I signed up on April 14 at Spark Driver and I still haven't had any response and I have more than 3 tickets posted, waiting for a response.

    — by Luis Tabar 2 years ago

  • I have more than a month waiting for an answer.

    — by Luis Tabar 2 years ago

  • Please delete my information and all data pertaining to me.

    — by cynthia A workman 2 years ago

  • i need to change my zone from jupiter to lake park. Jupiter is 20 miles away and too far

    — by kris russo 2 years ago

  • Estoy desde hace meses tratando de registrarme y no me llegan sus correos con información necesito ayuda

    — by Carmen luque 2 years ago

  • Good Day,
    My name is Upton Coke, I am domiciled to the Miramar zone, and I would like to delete my spark driver account and the information you have stored about it, under CCPA
    Regards,

    Upton Coke

    — by Upton 2 years ago

  • I am deleting my account due to accidentally making too many accounts.

    — by mackenzie 2 years ago

  • I filled out the application about two weeks ago and have not received a response.In the information of the company Market partnerships, it was a mistake that I made, for me I am only independent, I do not have a company.

    — by Marcelino Cedano 2 years ago

  • Deletion of account requested now .

    — by Crystal Burks 2 years ago

  • yesterday on march 20th 2022 in the A.M
    i made a delivery of 5 iteams to a brandon walls 2425 old river rd zanesville oh 43701,
    it did not show up on the app my earnings nor does it say i even did a order, how am i supposed to get paid for the delivery?

    — by Jesica Hummel 2 years ago

  • Hello, I have received an email at 9:02pm on March 20th that Giovanni Reyes Mendez delivered and left my 3 bikes at my front door of my home address. Here is my address: 97 Hopkins Ave, Johnston RI 02919
    I was home at 8pm and did not see any deliveries. Please send picture of packages delivered to my front door. Thank you

    — by Kay Vang 2 years ago

  • Driver hit and damaged my mailbox. Kept driving. Didn't care. Un happy about this

    — by Alyssa stirewalt 2 years ago

  • I have not received no orders in five days and there is other drivers here getting them left and right can you plz check my stats im missing out on a lot of money just sitting here in Walmart parking lot

    — by linda Gail murphy 2 years ago

  • Spark driver delete all of my account data you have by law under the ccpa.

    — by Drake lachman 2 years ago

  • I can't sign into my account to go to work

    — by Leonard Casey 2 years ago

  • I would like to delete my spark account.

    — by Joanna Killian 2 years ago

  • Necesito aplicar para hacer delivery

    — by Rebeca Lemus 2 years ago

  • Hi, I'm Mutaz Alrachdan
    I Decided today to delete my account on the system that is because they deactivated my account for no reason. So I don't want to keep my information on the system please help me thank you so much for your understanding

    — by Mutaz Alrachdan 2 years ago

  • App won’t let me sign in with temporary password copied and paste it tells me it’s incorrect

    — by pharohgamo allsumma 2 years ago

  • Help!! I'm trying to get my groceries deliver from Wal-Mart store #1952 in Fridley, MN. Wal-Mart can't help me because the order has been handed off to a Spark Driver. Please help find my groceries!! Order number 2942261-368858. Diane Cordes. Text at 612-419-6825 or call me at 763-757-7628. Please help me!!!

    — by Diane Cordes 2 years ago

  • Hello I need to access my account. It won’t send me verification code when I try to change my password (since it says my password is invalid). On verification code page, won’t take my email address and says “ Status code did not fall within given range.”

    — by Rachel Dustman 3 years ago

  • Need my account deleted.

    — by Jayquan Hinson 3 years ago

  • Spark App is the best app out there! via App Contracter

    — by Ahmed Aslam 3 years ago

  • Good morning, I need my account to be activated. I have not been able to enter the application with my mail and my email, and when I ask them to change my password, it says that they cannot find my account and they do not send me an email to change my password. Thanks.

    — by Mirian Guerra 3 years ago

  • I have signed up for the wrong company. Spark delivery is not in my area and I wish to delete my account as soon as possible please. Under GDPR, I have the right to ask you that since this organization holds data about me , to delete that data. Please email me back soon. Thank you.

    — by Desiree hunter 3 years ago

  • Check my application

    — by Raynier 3 years ago

  • I thought that this would be something different and I am not interested anymore and I don’t want my bank information just sitting in this apps data can you please delete everything for me I have tried to contact you guys through very many ways stating that I want my account deleted

    — by Brianna Stanley 3 years ago

  • I request to delete all my personal informations including social security number from Spark.
    My email is purplelion13@redacted and my name is Ahmad Ghassoub.
    I am making this request under the GDPR law.
    The law state that failure to delete all my personal informations from your app will result in a $ 7,500 fine and 4% of annual turnover.

    — by Ahmad Ghassoub 3 years ago

  • Me registré hace dos semanas y me han dado respuesta si me aceptaron para trabajar

    — by Gladys Carbonell 3 years ago

  • Me registre en Mayo y aun no he recibido respuesta

    — by Maiker Ponce 3 years ago

  • No he podido terminar de llenar mi aplicación para delivery

    — by Luis Mendoza 3 years ago

  • It won’t let me log in I even tried resetting my password and it says error when I put in the code they send me

    — by Crystal mead 3 years ago

  • I applied for spark driver but no answer

    — by Abdalateef Yousif 3 years ago

  • Hace más o menos 2 semanas solicite desde mi app y no me han contestado si me aceptaron y necesito trabajar

    — by Ana Martinez 3 years ago

  • I haven’t gotten paid for the week of the 1st through the 8th of march

    — by haley dugan 3 years ago