Published by TSoftOne on Feb 25, 2024

Report an issue with Credit Card Payoff.
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Why should I report an Issue with Credit Card Payoff?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TSoftOne to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Credit Card Payoff image 1 contact Credit Card Payoff image 2

Credit Card Payoff Customer Insights

1. Would suggest a little more information be displayed (total payoff both paid at minimum and taking goal into consideration), minimum payment plan graphed against goal payment plan to better show savings, and some integration for one time payments and their effect on the debt (i.e. how much interest saved by adding one time payments).So far, I like this app.

2. One of the best apps on my phone for sure.Great app to save you interest on your credit card - set your goal period in months & workout the payment you'll need to make to clear your balance.

3. It took to long to insert all my info to have to start over each time 🤦🏾 ♀️This app is a blessing, shame I didn't discover it before I spent hours creating a similar spreadsheet...Its actually versatile and be used for any debts really.

4. Bought the very cheap "pro no ad version" too, great app 👍Can you tell my why all of the sudden my entire list of stuff is now gone??? It vanished.

5. I would give 5 stars, but the opening screen should be the list of debts you have than focusing on one debt and it's properties.

6. Once you are able to master it, it does exactly what you need it to do....give you a payment schedule to pay off debts earlier.

7. I cant get back totge home screen, or choose the amounts I want to pay off, and keep track of things.

8. I've had to screenshot, then re-enter everything again.Exactly what I needed! I am very excited to have found this app, it has actually given me some anxiety relief as I was constantly turning numbers around in my head.

9. Having a notes section and/or a budget for the combined cards would help as well.

10. No just one installment.Never can see my account list, just the screen to add new cards.

11. Good app, simple to use and it works to help map out debts.

Steps to Troubleshoot & Fix Credit Card Payoff Issues

1. Fix Credit Card Payoff Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Credit Card Payoff: Restarting the app will resolve most errors.
  2. Update the Credit Card Payoff App. Here is how:
    1. On Android goto PlayStore » Search for "Credit Card Payoff" » Open Credit Card Payoff » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Credit Card Payoff » click "UPDATE".
  3. Clear Credit Card Payoff app cache: Clearing cached data will force your app to retrieve the latest data directly from Credit Card Payoff servers.
    1. On Android, goto Settings » Apps » Select "Credit Card Payoff" » click Storage » click "Clear Cache".
  4. Check Credit Card Payoff app permissions. If any of these permissions required to use your device's features are disenabled, Credit Card Payoff might not work.
  5. Uninstall and reinstall Credit Card Payoff. If nothing else has worked, completely uninstall Credit Card Payoff then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Credit Card Payoff not working


2. Fix Credit Card Payoff Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Credit Card Payoff be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Credit Card Payoff not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Credit Card Payoff may not be able to connect to the Internet when running in the background.

Reported Issues