Published by Timex

Report an issue with TIMEX Run x50+.
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Why should I report an Issue with TIMEX Run x50+?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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TIMEX Run x50+ Customer Insights

1. The app is the watch's bluetooth link to the phone and if the app is more than two years unupdated it's obviously not gonna work.App work I'm really good for a while and then it just stopped connecting to my watch so the app was made for older version of an Android phone it just stopped working no updates no nothing it's very disappointing I spent all the money for this watch and the device doesn't even work anymore highly upset would not recommend 🤬😠😠😠🤬🤬🤬Disconnection problems still in 2020, initial set-up failed issues, generally disappointed... At least the alarms work, I need them for my medication.

2. worthless.Horrible experience can't keep watch connected at all!! Very frustrating!!This apps does not sync with the phone and watch.

3. The Fitness not working.Doesn't connect, might as well buy a watch without Bluetooth save moneyUpdated and won't connect tried everythingBy far the worst app.

4. it rarely syncs with the phone and does not connect with fitness apps.

5. Says it's going to install firmware on the watch and never does.

6. The Bluetooth connection drains batteries super quickDoesn't stay connected.

7. Keeps dropping the bluetooth connection it's annoying.

8. The smartwatch itself works good and it gets updates.

9. An absolute worthless app.this app sucks.

Steps to Troubleshoot & Fix TIMEX Run x50+ Issues

1. Fix TIMEX Run x50+ Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TIMEX Run x50+: Restarting the app will resolve most errors.
  2. Update the TIMEX Run x50+ App. Here is how:
    1. On Android goto PlayStore » Search for "TIMEX Run x50+" » Open TIMEX Run x50+ » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TIMEX Run x50+ » click "UPDATE".
  3. Clear TIMEX Run x50+ app cache: Clearing cached data will force your app to retrieve the latest data directly from TIMEX Run x50+ servers.
    1. On Android, goto Settings » Apps » Select "TIMEX Run x50+" » click Storage » click "Clear Cache".
  4. Check TIMEX Run x50+ app permissions. If any of these permissions required to use your device's features are disenabled, TIMEX Run x50+ might not work.
  5. Uninstall and reinstall TIMEX Run x50+. If nothing else has worked, completely uninstall TIMEX Run x50+ then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TIMEX Run x50+ not working


2. Fix TIMEX Run x50+ Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TIMEX Run x50+ be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TIMEX Run x50+ not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TIMEX Run x50+ may not be able to connect to the Internet when running in the background.

Reported Issues