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1. I like the look of the watch & hope things work better with updates.My phone shows that the watch is connected via bluetooth, but the app itself shows "no connection." When I try to connect the watch in the app, it shows a blank "device connection" screen with the word "refresh" on the bottom.

2. Very frustrating!One star because zero is not an option! My cell is connected to bluetooth, but the app shows "no connection" I try to connect the watch in the app, and it shows a blank "device connection" screen with "refresh" at the bottom.

3. Its useless since connecting the watch or syncing it to my phone doesnt work!!!The watch is a piece of junk.

4. I have been contacting you and you won't help WHY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Can't load the fitness app in iconnect painful contacted timex sent a new watch exactly the and you guessed it the app still doesn't connect.

5. (I'm sitting here taking my pulse, 74, but my watch shows 135.) The sleep monitor recorded 2 hours of sleep when I know I got at least 6.

6. Since I can't even connect the watch or sync it to my phone, it's completely useless.The watch connected fine with my phone and this app.

7. But all and all, it's def not as sophisticated as a Fitbit but I really like it for the price of watch and app.I have 2 of the kids active watchesm would be great if you could connect 2 watches but it isn't possible.

8. My phone keeps telling me that I need an app to open and pair the watch.

9. You can't put the watch in sleep mode so it lights up every time you roll over at night blinding your partner.

10. We should be allowed to create our own watch faces.Timex is a brand that I have used and trusted for years.

11. Bluetooth is always on and says they're paired however the app can't ever find the watch when I'm holding it in my other hand.

1. Fix iConnect By Timex 2 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart iConnect By Timex 2: Restarting the app will resolve most errors.
2. Update the iConnect By Timex 2 App. Here is how:
   1. On Android goto PlayStore » Search for "iConnect By Timex 2" » Open iConnect By Timex 2 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iConnect By Timex 2 » click "UPDATE".
3. Clear iConnect By Timex 2 app cache: Clearing cached data will force your app to retrieve the latest data directly from iConnect By Timex 2 servers.
   1. On Android, goto Settings » Apps » Select "iConnect By Timex 2" » click Storage » click "Clear Cache".
4. Check iConnect By Timex 2 app permissions. If any of these permissions required to use your device's features are disenabled, iConnect By Timex 2 might not work.
5. Uninstall and reinstall iConnect By Timex 2. If nothing else has worked, completely uninstall iConnect By Timex 2 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing iConnect By Timex 2 not working

2. Fix iConnect By Timex 2 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make iConnect By Timex 2 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to iConnect By Timex 2 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, iConnect By Timex 2 may not be able to connect to the Internet when running in the background.