Published by ITO Technologies, Inc. on Nov 22, 2023

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Why should I report an Issue with Pedometer - Step Counter App?

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About Pedometer - Step Counter App

1. Among these free health apps, you'll find that our real pedometer is one of the most popular pedometer apps for walking. ● To ensure the accuracy of step counting, please input your correct information in settings, because it will be used to calculate your walking distance and calories. ● You are welcome to adjust sensitivity to make pedometer count steps more accurately. ● Because of the device power saving processing, some devices stop counting steps when the screen is locked. It's not a bug.

2. Our completely free pedometer for walking will track your steps automatically. daily step counter is the best walking app for all ages!

3. Track your steps with a free pedometer for walking available for Android devices on Google Play.

4. Pedometer & step counter makes it easy to keep track of daily walking goals.

5. Free pedometer app automatically counts your steps, counts calories burned, walking distance, walking time, and walking speed.

6. The step counter and step tracker uses the built-in sensor of your Android smartphone to count your daily steps.

7. Free pedometer for walking is the best way to hit your 10,000 step challenge goals.

8. Download Pedometer step counter app now to instantly count steps.

9. The best walking app and accurate pedometer & step tracker.

10. The best walking app, step counter & walking tracker ever!

11. Steps tracker free app can track your steps, count your steps, and show easy to read daily and weekly reports.

Pedometer Customer Insights

1. Obviously it does not count steps if your phone is down but for me it is encouraging to walk the extra steps that were missed when I didn't have my phone.

2. It does not ask for many permissions and does a great job of tracking your steps and presenting the data.

3. Ads are very minimal along the base only and the overall app does not require any purchases for it to be a great app!I've been using this app for several years across three phones.

4. Steps counted are very in sync to other apps I have used before.

5. The app has to be closed and reopened to get out of the demand for a rating.Super easy to use, you just turn it on and it stays on.

6. The accuracy might not be 100% but it does give one a pretty decent estimate of how much moving around one does.

7. Was easy to do and recalibrate after I healed.This was a good app until it stopped working.

8. At this time I can't find any issues with the app.Easy to use and adjustable to different people and uses.

9. However, on April 12, it appeared not to count my steps all day and then suddenly shot up to 20k steps once I opened the app.

10. One feature I would like to see is display of steps in the time interval.

11. The step counting was mostly accurate, but you need to pause it or change the motion sensitivity when you're driving.

Steps to Troubleshoot & Fix Pedometer Issues

1. Fix Pedometer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pedometer: Restarting the app will resolve most errors.
  2. Update the Pedometer App. Here is how:
    1. On Android goto PlayStore » Search for "Pedometer" » Open Pedometer - Step Counter App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pedometer » click "UPDATE".
  3. Clear Pedometer - Step Counter App app cache: Clearing cached data will force your app to retrieve the latest data directly from Pedometer servers.
    1. On Android, goto Settings » Apps » Select "Pedometer - Step Counter App" » click Storage » click "Clear Cache".
  4. Check Pedometer app permissions. If any of these permissions required to use your device's features are disenabled, Pedometer might not work.
  5. Uninstall and reinstall Pedometer. If nothing else has worked, completely uninstall Pedometer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pedometer not working


2. Fix Pedometer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pedometer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pedometer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pedometer may not be able to connect to the Internet when running in the background.

Reported Issues