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Why should I report an Issue with Blockchain Cats?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Sergey Zasorin to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Blockchain Cats Customer Insights
1. This game is waste of time and money, I really regret playing this game!You're supposed to make 3,000 lis a month on a premium account I've had premium on two accounts for a long time and I still don't even have 3000 lis you tell me does that sound like a scam.
2. Great job to all involved.Don't play and waste money for this game, i pay 495php then the return of my money is just 80php after your subscription.
3. I also paid for a premium account with my credit card on crypto cats and still to this day was never reimburse the money and never increase to a premium.
4. Even after you turn off the music and sounds they still play when you are listening to your own music ... list goes onFirst off, the game is surprisingly enjoyable considering it's simplicity.
5. Add some new songs! I have to mute the game in order to play, and I hate the cat's meows when merged.
6. Don't fully get the way the crypto operates just yet, but it's definitely a great little time waster if you're into merge type games.
7. I have gold accounts that have never been reimbursed but they take money from everything and give you nothing back every monthWhat just happened? My level was reset again.
8. Edit: Had to lower the score because I had previously purchased the auto merge feature only to have that disabled with the newest update.
9. They fail to mention thay the crypto isn't in the market yet despite them saying it will launch "this fall" (it's December).
10. This game is program, when you open your capsule you can get a 0.6 lis always.
11. I almost always get 0 on the wooden capsules and even when I purchase a gold capsule (~$5) I only get like 2 cent.Really addicting.
Steps to Troubleshoot & Fix Blockchain Cats Issues
1. Fix Blockchain Cats Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Blockchain Cats: Restarting the app will resolve most errors.
- Update the Blockchain Cats App. Here is how:
- On Android goto PlayStore » Search for "Blockchain Cats" » Open Blockchain Cats » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Blockchain Cats » click "UPDATE".
- Clear Blockchain Cats app cache: Clearing cached data will force your app to retrieve the latest data directly from Blockchain Cats servers.
- On Android, goto Settings » Apps » Select "Blockchain Cats" » click Storage » click "Clear Cache".
- Check Blockchain Cats app permissions. If any of these permissions required to use your device's features are disenabled, Blockchain Cats might not work.
- Uninstall and reinstall Blockchain Cats. If nothing else has worked, completely uninstall Blockchain Cats then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Blockchain Cats not working
2. Fix Blockchain Cats Server issues & Internet Connection
- Check network connection: An unstable Internet will make Blockchain Cats be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Blockchain Cats not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Blockchain Cats may not be able to connect to the Internet when running in the background.
Reported Issues
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Hi! I changed phones and logged in my Merge Cats and Crypto Dragons accounts, and lost all my LIS. It's really unfair, because I played just to accumulate LIS, and it suddenly disappeared. I ask you to just fix it please. My account is: 'jordanoli', and my e-mail is 'jordan_teixeira@redacted'
— by Jordan Teixeira Oliveira 2 years ago -
Tengo problemas cada vez que ganó una buena cantidad desaparece y no se acredita. Cumplo retos y desaparece solo me acredita lo minimo
— by Matías 2 years ago -
Nu ma pot inregistra pe Merge cats
— by Monica 2 years ago -
Withdrawals will be available after lis listing.
I dont know what to do .please guide me— by Sh.es 2 years ago -
Im trying to withdraw LIS coin from the game to the site, but it says "the email was sent to your account, please confirm". I didn't receive the email. Could you check please?
— by Jose 2 years ago -
I will create another account
— by Firdaus 2 years ago -
Bonjour j'achete des abonnement depuis 5 mois est le 1 jours les compte merge cats est crypto dragon est je n'e gagne pas de récompense sur le crypto dragon alors que j'ai un abonnement gold
Merci a vouz de réponse— by Alex 2 years ago -
My gold membership doesn't work.
— by Joshua Maylee 2 years ago -
Hello I am contacting you because I have been using your Merge cats application for a few days now but I no longer receive the rewards from the surveys
Ditto for Merge Dragon where the polls do not appear.
I have already reinstalled the application but nothing has changed, it's already been 5 Read that I'm missing
Do you have a solution?
Thank you for your reply— by Costa 2 years ago -
Hi, after long consideration i bought the golden membership in Merge Cats. But the server is under maintenance for almost two full days now and i'm afraid it will take even longer. I hope there will be some compensation for the membership holders who lost a lot of extra's these days. Looking forward to your reply
— by Jacco Groen 2 years ago -
I did not receive my Gold Capsule today when I tried to claim it ( after earning it) . Please fix this, I deserve a Good Capsule ( or two for my trouble and time😉) please make this right, thanks!
— by Robert Outland 2 years ago -
Barselon
— by Mansoor 2 years ago -
Hola!
Hace una semana compré la opción Offline Cat Earning en el juego Merge Cats y aún no lo tengo habilitado.— by Martin Sebastián 3 years ago -
I have purchsed gold membership...today suddenly after 6 days..it disappears..i need reimbursement for this inconvenience
— by Dodoo 3 years ago -
I want register my acc
— by Adrian Schmoller 3 years ago -
The LIS I earned is not there anymore. I went from 17 to 5.33. What happened?
— by Michelle Heyer 3 years ago -
I keep getting the error "something went wrong...6" doesn't matter how many times I try to restart my phone or clear the cache.
— by Jordan Mcdonald 3 years ago -
Purchased gold membership. Actually still had silver membership active which I just cancelled bc I wasn't receiving the benefits any longer. Purchased gold membership and still not receiving any benefits and can't find any contact info for the app
— by William Hanley 3 years ago -
Please cancel my silver subscription. I can no longer play as often as I would like to. Thank you
— by Beatrice V. Manns 3 years ago -
Why did I not receive my gold status I came in 10th
— by Larry Barricklow 3 years ago
