Published by Salesforce.com, inc. on Sep 9, 2024

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Why should I report an Issue with Salesforce Events?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Salesforce.com, inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Salesforce Events

1. Get the most out of your Salesforce event experience.

2. Use this app to create your perfect schedule, set up onsite connections, and get important event information.

Sales Customer Insights

1. Would be great if I could mark a bookmarked session as 1st choice and other sessions at the same hour as alternates.

2. I would like to know other sessions in that building that I could attendMostly great but the inability to filter out location is a huge issue when planning days.

3. In addition having maps from where you are to the session location if you are not in the same building.Easy to use.

4. Would be handy though, when tapping on a session location, to have a map pop up with current location and the session building highlighted.

5. A tiny little bug that annoyed me was that when I star a session, the app reloads the list at the top of that timeslot, instead of coming back to the part of the list where I was in.

6. Some features I'd think would be helpful are to allow note taking per session...taggable so can search through.

7. Note section plus ability to send to myself easily is gold.The app is a great way to navigate through the dreamforce conference.

8. It would help.I like the events app but it would be better in the 'add a session' filters to have 'locations' along with role, products industries etc.

9. Using talepathy or holding a seance would probably work more reliably.App lacks a communication channel like the Tableau apps have had in the past for Tableau Conference.

10. Then to put the Cherry on top, let me toggle between all bookmarked sessions and 1st choice sessions.Nice app.

11. Also difficult to jump easily to a new time start in the list of all sessions.

Steps to Troubleshoot & Fix Sales Issues

1. Fix Sales Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Sales: Restarting the app will resolve most errors.
  2. Update the Sales App. Here is how:
    1. On Android goto PlayStore » Search for "Sales" » Open Salesforce Events » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Sales » click "UPDATE".
  3. Clear Salesforce Events app cache: Clearing cached data will force your app to retrieve the latest data directly from Sales servers.
    1. On Android, goto Settings » Apps » Select "Salesforce Events" » click Storage » click "Clear Cache".
  4. Check Sales app permissions. If any of these permissions required to use your device's features are disenabled, Sales might not work.
  5. Uninstall and reinstall Sales. If nothing else has worked, completely uninstall Sales then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Sales not working


2. Fix Sales Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Sales be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Sales not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Sales may not be able to connect to the Internet when running in the background.

Reported Issues

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