Published by Tiago Melo

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Why should I report an Issue with Restler - REST API Client?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Restler Customer Insights

1. The Devs have done an excellent job! Well done!before app updating i have many apis collection and all works good but after update latest version in my old collection apis works but when i click on my old api collection folder(only 2 folders error and other old api folder works) crashing app and stop.

2. For example: - allowing copying of part of the response - ability to parse response and use it to populate variables in subsequent calls - ability to switch base urlI just wanted to say that this app is absolutely beautiful.

3. And i am using app version 1.0.0-beta8. Please solve fast i have no other option for testing apiThe proxy setting in the app is fake, i downloaded Netcapture and sniff the the App after getting some inconsistent results and it confirmed this.

4. The ability to switch between base URLs, so that I can switch between making a request to dev, staging, production, etc.The app is really good and I have used it without any issues for some time.

5. It does not route http request through the proxy!!! Please address this matterThis is a good app but text input requires some correction.

6. I hope that this issue can be fixed and I will increase my rating to 5 stars.Excellent app, gets the job done and has a nice UI.

7. There is one issue with the environment wherein when I define environment variables like url and try to use it in the API like {{url}}, it doesn't resolve.

8. It would be great if that can be fixed (on Android version 10).Kudos! Please accept my best wishes for the great app.

9. Please resolve or let me know if there is any other work-around.It's been very reliable, but for the past few days, the history does not delete.

10. Unfortunately this week I switched to my new phone - Pixel 6 Pro (Android 12) and I cannot import my postman collection.

11. I gave permission for 'Files and media' but when I tap on the 'Choose file...' button nothing happens.

Steps to Troubleshoot & Fix Restler Issues

1. Fix Restler Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Restler: Restarting the app will resolve most errors.
  2. Update the Restler App. Here is how:
    1. On Android goto PlayStore » Search for "Restler" » Open Restler - REST API Client » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Restler » click "UPDATE".
  3. Clear Restler - REST API Client app cache: Clearing cached data will force your app to retrieve the latest data directly from Restler servers.
    1. On Android, goto Settings » Apps » Select "Restler - REST API Client" » click Storage » click "Clear Cache".
  4. Check Restler app permissions. If any of these permissions required to use your device's features are disenabled, Restler might not work.
  5. Uninstall and reinstall Restler. If nothing else has worked, completely uninstall Restler then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Restler not working


2. Fix Restler Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Restler be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Restler not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Restler may not be able to connect to the Internet when running in the background.

Reported Issues