Contact Ria Money Transfer Customer Service

Why should I report an Issue with Ria Money Transfer: Send Money?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ria Money Transfer (Ria Financial) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When sending from the US, Canada, Chile, New Zealand, and Australia, a minimum sending amount of 50 (in the selected currency, exclusive of any customer fee or other costs relating to the transaction) is required to apply the HELLORIA promo.

2. When sending from Malaysia, a minimum sending amount of 100 (in the selected currency, exclusive of any customer fee or other costs relating to the transaction) is required to apply the HELLORIA promo.

3. The promo code HELLORIA must be quoted at the time of checkout when the money transfer order is placed.

4. No minimum send amounts required when sending from Spain, the UK, Belgium, Sweden, France, Germany, Italy, Norway, Austria, Ireland, Lithuania, Netherlands, Poland, Portugal, Switzerland, Denmark, and Finland.

5. Download the app today and let Ria Money Transfer help you get money to where it needs to be, no matter the distance. - Our fraud & security team will ensure your money & transactions are as secure as possible.

6. Get exclusive rates and a $0 fee on your first transfer with code Helloria, terms and conditions below.

7. Money transfers around the world have never been easier or safer than inside the Ria Money Transfer app.

8. The Ria Money Transfer app is the best way to send money to family and friends worldwide.

9. Offer is valid for use on money transfers when using the Ria mobile application, or the Ria website.

10. The promo code can only be used once per customer and cannot be combined with any other promo code.

11. Trusted in the remittance business for 35+ years, millions of customers have relied on Ria to safely deliver over a billion transfers globally.

1. Unprofessional staff, they're not friendly, very rude.I did 3 transfers and all of them were canceled since 9 days ago but my money doesn't appear in my bank account yet.

2. The worst app i ever seen, I just created this account for the first time and first time I try to send money to Mexico and they just locked the account.

3. For the second day, the person I sent money to is trying to access the status of the transfer and only seeing the message about too many people using the service and being asked to try later.

4. I tried contacting the customer service to cancel this order that will never go through because the bank info is wrong, but after almost 10 days I got no response.

5. When I'm trying to enter to my account it says " Login failed ".They lock your account without notice ,never check on me after being using the app for more than a year.

6. Tried 3-4 times to enter the details and then they locked the account.

7. After a week I tried to enter the details again and this time it showed a mesage that details are verified.

8. I tried call center no one picked, messaging customer care answers Default messages for 1 week.

9. And the custumer support doesn't fix anything or do something about ,they are just saying they will email, I'm being waiting more than 5 days to get my refund back.

10. When I called support they don't even told me the reason why they have been locked the account.

11. Their email communication was OK, though it's not clear from the app or email whether my account is permanently locked for online transfers.

1. Fix Ria Money Transfer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ria Money Transfer: Restarting the app will resolve most errors.
2. Update the Ria Money Transfer App. Here is how:
   1. On Android goto PlayStore » Search for "Ria Money Transfer" » Open Ria Money Transfer: Send Money » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ria Money Transfer » click "UPDATE".
3. Clear Ria Money Transfer: Send Money app cache: Clearing cached data will force your app to retrieve the latest data directly from Ria Money Transfer servers.
   1. On Android, goto Settings » Apps » Select "Ria Money Transfer: Send Money" » click Storage » click "Clear Cache".
4. Check Ria Money Transfer app permissions. If any of these permissions required to use your device's features are disenabled, Ria Money Transfer might not work.
5. Uninstall and reinstall Ria Money Transfer. If nothing else has worked, completely uninstall Ria Money Transfer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ria Money Transfer not working

2. Fix Ria Money Transfer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ria Money Transfer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ria Money Transfer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ria Money Transfer may not be able to connect to the Internet when running in the background.