Published by Relay, LLC on Jun 30, 2024

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Why should I report an Issue with Relay - Get a Truck Driver on ?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Relay, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Relay - Get a Truck Driver on

1. Whether you need a driver for a couple of hours to pick up a load or all day to handle multiple loads, Relay provides you with an easy solution to simplify your business and always keep your trucks rolling.

2. When you’re ready to work, simply log in and accept an available Relay Move that fits your schedule.

3. As a truck driver you can use RELAY to work when and how often you want.

4. All drivers must pass RELAY’s background, assessments, and training so you can be assured the truck drivers through RELAY are the best of the best.

5. Use RELAY to pick up extra work on the side whenever you want or make RELAY your main gig.

6. Drivers and Carriers both see the pay and cost upfront and can decide to do the Relay Move or not.

7. With RELAY, there are no price negotiations or haggling.

8. Relay On Demand is the new and better way.

9. Before you can start using the app you’ll need to sign up and create a profile.

10. Drivers… You now have a better way to work and earn big money using your CDL.

11. You can download the app, sign up, and get a pre-qualified, safe, and professional driver within minutes.

Relay Customer Insights

1. No contact help number, just schedule an appt fir call back-a week from now!!?? I need help today! Wth Relay? We're not getting off to a good start here!I came across this relay app browsing the Internet looking for work.

2. They don't tell you the list of states they show you are the only ones available, then ask what state you're looking for work in because you didn't select the state from the list THEN THEY GATHER ALL YOUR PERSONAL INFO only to say they don't work in your state.

3. If you're looking for that type of work Relay is amazing, but for local work you might get lucky and claim 1 or 2 per week.I just tried to sign up.

4. While yes there could be a few changes or add-ons that would be nice to have but at the same time I think keeping it super simple (KISS) with really only the information we need is probably the reason Relay Is already successful and really starting to take off.

5. Even more bothersome is the fact that I'm unable to view any of the "potential" available loads prior to the completion or maybe there aren't any? IdkThe app accepts all your information.

6. Being able to work on whatever days you want taking whoever job you want sounds like a great way to work.

7. However, there's not a huge variety or nearly as much work available as I expected when I signed up.

8. They only operate in certain areas that they are able to inform you of before collecting all of your personal information.

9. Keep doing what you guys are doing.I've starred Relay at 3 stars.

10. I used to work for transportation agencies and it worked nothing like this.

11. I've filled out various renditions of the Relay application.

Steps to Troubleshoot & Fix Relay Issues

1. Fix Relay Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Relay: Restarting the app will resolve most errors.
  2. Update the Relay App. Here is how:
    1. On Android goto PlayStore » Search for "Relay" » Open Relay - Get a Truck Driver on » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Relay » click "UPDATE".
  3. Clear Relay - Get a Truck Driver on app cache: Clearing cached data will force your app to retrieve the latest data directly from Relay servers.
    1. On Android, goto Settings » Apps » Select "Relay - Get a Truck Driver on " » click Storage » click "Clear Cache".
  4. Check Relay app permissions. If any of these permissions required to use your device's features are disenabled, Relay might not work.
  5. Uninstall and reinstall Relay. If nothing else has worked, completely uninstall Relay then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Relay not working


2. Fix Relay Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Relay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Relay not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Relay may not be able to connect to the Internet when running in the background.

Reported Issues