Contact Axon Truck Link Customer Service

Why should I report an Issue with Axon Truck Link?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Axon Development Corp to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Axon Truck Link is an add-on to the Axon Trucking Software enabling you to easily exchange information with your drivers.

1. But now I can leave the app active and I can go over 24 hours without a recharge.It crashes alot and won't stop asking to track me then turns the tracking on with out my PermissionThe new select date and time feature SUCKS!!!!My Company uses this app, its great for storing Negatives, Apparently your latest update has some issues.

2. It used to say retry or ok after taking a pic.. now it takes the pic, but nothing to save it...... kinda sucks when this is how u get paid from your employer... PLEASE FIX!!!!It keeps deleting my uploaded information, so many times I wish I didn't have to deal with this garbage!!!! We have other apps that work so much better...Time entry by scroll wheel is clunky.

3. It would be nice to enter time by numeric keypad.20 Nov 2018 Uses a LOT of battery power on both Android and iOS.

4. Ive UPDATED the App and I have 5 bars on signal, I still Receive messages from SAMSUNG saying your App constantly runs and doesn't allow my phone to sleep, just eating up my battery.

5. For all my bills, I've always used the "Scan" option because it allows me to crop out the background and edit the photo for brightness.

6. Bring back the edit buttons ( Magic, B/W, Grey ).Photo's often won't save., Always asking for permission to track you and won't take no for an answer.

7. Had to limit it's permission to storage only...huge waste of time at end of day, trying to deal with photo.

8. Driver's perspective.In most cases lately when I scan a landscape B.O.L it turns into a portrait and minimizes it's size significantly to a small square hardly to be recognized.

9. Secondly it would be amazing if the was an opportunity to import PDF documents instead of scanning or taking photos.Since updating the app, the app will not allow me to save any pictures of the BOL's.

10. (Keeps turning the tracking option on in the app) Security software considers it malware.

11. Question now is? Who buys me a NEW BATTERY? My Employer or Axon? 3.1 out of 5 is marginal.

1. Fix Axon Truck Link Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Axon Truck Link: Restarting the app will resolve most errors.
2. Update the Axon Truck Link App. Here is how:
   1. On Android goto PlayStore » Search for "Axon Truck Link" » Open Axon Truck Link » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Axon Truck Link » click "UPDATE".
3. Clear Axon Truck Link app cache: Clearing cached data will force your app to retrieve the latest data directly from Axon Truck Link servers.
   1. On Android, goto Settings » Apps » Select "Axon Truck Link" » click Storage » click "Clear Cache".
4. Check Axon Truck Link app permissions. If any of these permissions required to use your device's features are disenabled, Axon Truck Link might not work.
5. Uninstall and reinstall Axon Truck Link. If nothing else has worked, completely uninstall Axon Truck Link then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Axon Truck Link not working

2. Fix Axon Truck Link Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Axon Truck Link be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Axon Truck Link not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Axon Truck Link may not be able to connect to the Internet when running in the background.