Published by RBL Bank Ltd. on Oct 28, 2023

Report an issue with RBL Bank MoBank.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with RBL Bank MoBank Mobile Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of RBL Bank Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact RBL Bank MoBank Mobile Banking image 1 contact RBL Bank MoBank Mobile Banking image 2

About RBL Bank MoBank Mobile Banking

1. It’s fast, secure and easy. · ChatPay payment keyboard which lets you transfer funds while chatting! · Application is available only in English language. · A qualified Savings Bank account with internet banking registration is required to access RBL MoBank.

2. Share Transaction: After you send money to your friends or relatives or colleagues or just anybody else, share the transaction through SMS or Whatsapp or Email. 6.

3. Customized Account Statements: Download and email customized account statements as per your requirement. 5.

4. Manage your debit card: Now block/unblock your Debit Card, set transaction limit and get transaction history through the app. 3.

5. RBL MoBank – the best mobile banking app that helps you do most of your online banking transactions on your smartphone.

6. Loans and Credit Cards: Apply for RBL loans and RBL credit cards through RBL Mobank app. 4.

7. Customer Experience: One touch call to the contact-centre in the pre-login section.

8. Access your RBL Bank account anytime, anywhere.

9. In the post log-in section you can request a call-back and we will get in touch with you. 2.

10. Set Standing Instructions for your regular payments.

11. Make the most of your precious time and download today!

RBL Bank MoBank Customer Insights

1. would appreciate a word on correcting the softwareI am not able to open a new account, in the process, everything goes fine but at the last step when it asks me to add the nominee details, I enter the details plain n simple it is, but after that it says wrong data entered and crashes to home page.Pathetic service, I have opened a online bank account, and shared documents almost 3 weeks ago.

2. Already marked a mail to your customer care mail, but seems no one is taking this query seriously.showing current account as savings account on bhim upi tab, but in home page showing correctly as current account.

3. this app got too many flaws.It logout everytime after minimize, It requires to change pin often for login, can't remember new pins, pin shouldn't be forced to change.The least useful banking App.

4. I got Mpin how to use and loginApp is good only issue I faced particularly with rbl app is that in-display fingerprint doesn't work as it should so I kindly request the developers to fix the issue ASAP.

5. It would be lot customer easy if is done in most of the apps to scroll down to the required date , month and year that I needed to enter .

6. Doesn't even let me login saying malicious certificate detected, cant use wifi or any other network.

7. Kudoz!RBL Mobile Bank App has revolutionized my banking experience.

8. Also in my new mobile name not showing.

9. showing proprietor name in upi qr code instead of business firm name.

10. The personalized notifications keep me informed about my account activity.

11. The app's responsiveness and minimal downtime reflect its reliability.My experience with the bank is limited.

Steps to Troubleshoot & Fix RBL Bank MoBank Issues

1. Fix RBL Bank MoBank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart RBL Bank MoBank: Restarting the app will resolve most errors.
  2. Update the RBL Bank MoBank App. Here is how:
    1. On Android goto PlayStore » Search for "RBL Bank MoBank" » Open RBL Bank MoBank Mobile Banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RBL Bank MoBank » click "UPDATE".
  3. Clear RBL Bank MoBank Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from RBL Bank MoBank servers.
    1. On Android, goto Settings » Apps » Select "RBL Bank MoBank Mobile Banking" » click Storage » click "Clear Cache".
  4. Check RBL Bank MoBank app permissions. If any of these permissions required to use your device's features are disenabled, RBL Bank MoBank might not work.
  5. Uninstall and reinstall RBL Bank MoBank. If nothing else has worked, completely uninstall RBL Bank MoBank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing RBL Bank MoBank not working


2. Fix RBL Bank MoBank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make RBL Bank MoBank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to RBL Bank MoBank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, RBL Bank MoBank may not be able to connect to the Internet when running in the background.

Reported Issues

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