Published by Divine Fitness Group

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Why should I report an Issue with Pedometer - Step Tracker & Activity Tracking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Divine Fitness Group to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Pedometer Customer Insights

1. I expected to lose more calories but not counted.It's an amazing app you could ever find.... It counts the footsteps, the time taken for walking, distance measured in kilometers and also calories burnt in accordance with your physique.

2. I'm getting on a bit in years and need something simple like this to use - and to show my doctor that I do, in fact, take longish walks.Easy to keep track of steps and water intake.

3. The best thing is there are no ads or other irrelevant notices or promotions.. Strictly focuses on its tracking job plus I have found it to be very accurate.. Another great feature is that it doesn't drain any battery.. Great appI've used it for a few days and I love it so far.

4. I have no clue what that means.I have found that this app shows not true results.... going every day the same way... but the difference is in 2 km??? Few weeks ago showed me result per day 31.000 steps... it definitely wasn't.... Noticed much more... Deleting now.

5. If there was to be room for improvement or suggestions taken, a weekly summary of steps taken with total calories lost.

6. On top of that, the app isn't even precise, counts steps for the wrong days, some days it doesn't even count steps and I also counts you "in a vehicle" when you're not.

7. Then upon finishing my walk of about 1500 steps it still shows 3 hours and 11minutes.

8. I also am so excited when I see achievements/goals reached pop's up!App fails to record correct time spent walking.

9. Track of hour by hour through the day is awesome, as well as, estimated calories burned.

10. You can also keep an account of how much water you intake per day.....and many more things like calculating bmr and weight reduced .

11. RubbishA very simple app for those interested in knowing about their walking experience daily.

Steps to Troubleshoot & Fix Pedometer Issues

1. Fix Pedometer Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pedometer: Restarting the app will resolve most errors.
  2. Update the Pedometer App. Here is how:
    1. On Android goto PlayStore » Search for "Pedometer" » Open Pedometer - Step Tracker & Activity Tracking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pedometer » click "UPDATE".
  3. Clear Pedometer - Step Tracker & Activity Tracking app cache: Clearing cached data will force your app to retrieve the latest data directly from Pedometer servers.
    1. On Android, goto Settings » Apps » Select "Pedometer - Step Tracker & Activity Tracking" » click Storage » click "Clear Cache".
  4. Check Pedometer app permissions. If any of these permissions required to use your device's features are disenabled, Pedometer might not work.
  5. Uninstall and reinstall Pedometer. If nothing else has worked, completely uninstall Pedometer then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pedometer not working


2. Fix Pedometer Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pedometer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pedometer not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pedometer may not be able to connect to the Internet when running in the background.

Reported Issues