Published by Fitdigits

Report an issue with iRunner Run Tracking & Heart Rate Training.
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Why should I report an Issue with iRunner Run Tracking & Heart Rate Training?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Fitdigits to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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iRunner Run Tracking & Heart Rate Training Customer Insights

1. If I check progress during a walk, it stops my workout and fails to record the workout about half the time.This gives me me distance, time, calories burned and more all for free.

2. Give it a go.Last update made it bad ☹️.. if I puse it will stop and have to start again 😡 Now after a while of upper review it looks irunner going well👍I really like this app.

3. It works as described and perfect for a non tech geek like me!Says it pairs with Fitbit devices but can't find them when trying to sync.Works with no fuss.

4. It doesn't need that! I'm on a spin bike!!Latest update has caused an annoying issue.

5. The interface is great and easy to useApp crashes when incoming call comes, device is OnePlus 6Incredible app.

6. Can't turn location tracking off!! They force you to have it on 100% of the time for the app to work.

7. Gives me the work out data I need to improve my fitness.

Steps to Troubleshoot & Fix iRunner Run Tracking & Heart Rate Training Issues

1. Fix iRunner Run Tracking & Heart Rate Training Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart iRunner Run Tracking & Heart Rate Training: Restarting the app will resolve most errors.
  2. Update the iRunner Run Tracking & Heart Rate Training App. Here is how:
    1. On Android goto PlayStore » Search for "iRunner Run Tracking & Heart Rate Training" » Open iRunner Run Tracking & Heart Rate Training » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for iRunner Run Tracking & Heart Rate Training » click "UPDATE".
  3. Clear iRunner Run Tracking & Heart Rate Training app cache: Clearing cached data will force your app to retrieve the latest data directly from iRunner Run Tracking & Heart Rate Training servers.
    1. On Android, goto Settings » Apps » Select "iRunner Run Tracking & Heart Rate Training" » click Storage » click "Clear Cache".
  4. Check iRunner Run Tracking & Heart Rate Training app permissions. If any of these permissions required to use your device's features are disenabled, iRunner Run Tracking & Heart Rate Training might not work.
  5. Uninstall and reinstall iRunner Run Tracking & Heart Rate Training. If nothing else has worked, completely uninstall iRunner Run Tracking & Heart Rate Training then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing iRunner Run Tracking & Heart Rate Training not working


2. Fix iRunner Run Tracking & Heart Rate Training Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make iRunner Run Tracking & Heart Rate Training be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to iRunner Run Tracking & Heart Rate Training not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, iRunner Run Tracking & Heart Rate Training may not be able to connect to the Internet when running in the background.

Reported Issues