Contact Google Fit Customer Service

Why should I report an Issue with Google Fit: Activity Tracking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Google LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. That's why Google Fit collaborated with the World Health Organization (WHO) and the American Heart Association (AHA) to bring you Heart Points, an activity goal that can help improve your health.

2. Fit will use your Android phone's sensors or Wear OS by Google smartwatch's heart rate sensors to record your speed, pace, route, and more.

3. It takes just 30-minutes of brisk walking five days a week to reach the AHA and WHO's recommended amount of physical activity shown to reduce the risk of heart disease, improve sleep, and increase overall mental wellbeing.

4. If you walk, run, or bike throughout the day, your Android phone or Wear OS by Google smartwatch will automatically detect and add your activities to your Google Fit journal to ensure you get credit for every move. Want extra credit?

5. You'll earn one Heart Point for each minute of moderate activity like picking up the pace when walking your dog, and double points for more intense activities like running.

6. Select it from a list of activities like pilates, rowing, or spinning, and Google Fit will track all the Heart Points you earn.

7. These include Lifesum, Wear OS by Google, Nike+, Runkeeper, Strava, MyFitnessPal, Basis, Sleep as Android, Withings, Xiaomi Mi bands, and more.

8. Activities that get your heart pumping harder have tremendous health benefits for your heart and mind.

9. Easily adjust your goals to keep challenging yourself to achieve a healthy heart and mind.

10. As well as your respiratory rate, you can measure your heart rate to get a better understanding of your body’s wellbeing.

11. See your daily progress on your Heart Points and Steps goal.

1. Being able to turn on/off activity tracking is a crucial feature of the app, and it doesn't work and they don't seem to care.I've used Google Fit as a step, workout, and heart point tracker for a couple years.

2. To top it off, it logs things that didn't even happen (like saying I went for a 40min bike ride, while sitting at home watching a movie)Not accurate at all on my Galaxy Watch 4, can't get it to count steps unless I'm carrying my phone (pointless to have an app for wearables if it only works on the phone).

3. In my experience, it had always been a bit frustrating, but after doing a factory reset on my phone, re-installing, and giving it every permission it requested, it's not working.

4. Sending and receiving a number without changing it is pretty basic programming.Been using it for a few months now and the only complaint is that under "Your daily goals", I want to see the circle graph when I tap on a day, but instead it takes me to the bar chart, which is not immediately useful.

5. Checked all the settings, everything is on but there isn't a separate setting for just steps; only wants to track "activities" like swimming or jogging.

6. Shows corners cut through large (multi-block) buildings, fails to track accurate path even across miles of relatively open ground.

7. Instead it isn't working at allI'm only using it as a conduit between two tracking apps that don't take to each other.

8. The only way information can be modified is by deleting all data completely! However that doesn't even solve all the problems, because once data is deleted, syncing between devices fails even when turned on in the settings.

9. Which is a huge plus for using Google fit as an aggregation point.Google Fit is the most bug-filled app I have ever seen Google produce.

10. The "track your activities' setting is not working.

11. As for cons, you have to have your phone on you at all times unless you are linking a device, at which point you'd probably be using the device's app.

1. Fix Google Fit Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Google Fit: Restarting the app will resolve most errors.
2. Update the Google Fit App. Here is how:
   1. On Android goto PlayStore » Search for "Google Fit" » Open Google Fit: Activity Tracking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Google Fit » click "UPDATE".
3. Clear Google Fit: Activity Tracking app cache: Clearing cached data will force your app to retrieve the latest data directly from Google Fit servers.
   1. On Android, goto Settings » Apps » Select "Google Fit: Activity Tracking" » click Storage » click "Clear Cache".
4. Check Google Fit app permissions. If any of these permissions required to use your device's features are disenabled, Google Fit might not work.
5. Uninstall and reinstall Google Fit. If nothing else has worked, completely uninstall Google Fit then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Google Fit not working

2. Fix Google Fit Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Google Fit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Google Fit not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Google Fit may not be able to connect to the Internet when running in the background.