Contact KODAK Customer Service

Why should I report an Issue with KODAK Mobile Film Scanner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PictoScanner to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. KODAK Mobile Film Scanner, the easy and fast way to scan old-fashioned film material into your smartphone.

2. KODAK Mobile Film Scanner, is a strong cardboard construction that contains an LED backlight and a film holder for 24x36 film material.

3. Together with the KODAK Mobile Film Scanner, and the KODAK Mobile Film Scanner app, your smartphone functions as a scanner without any wires. It's fun and easy.

4. The app is designed to work together with the "KODAK Mobile Film Scanner".

5. The quality of your scan will depend on your film material and your smartphone.

6. After recording, the app contains an editor for cropping, contrast adjustment and color adjustment.

7. The app can be used for black and white negatives, color negatives and positive slides.

8. Finally, the image is stored in your photo library and can be shared with family and friends.

9. The quality is first and foremost for sharing on the web.

1. That's the correct size for 35mm negatives and the most common print ratio.If like me all you want is something to invert the colours from a photographic negative, this app perform that function but wraps it up in a very basic camera/editor app which means that you can't use the superior quality images captured on your phone's built-in camera app.

2. So 1 star users... please drop your "PRO" attitude and get a professional scanner if you have such high expectations.Excellent App For converting Black and White negatives into positive photos.

3. Tapping the screen to keep in focus helps.I have tried several different negative scanner or image capturing apps and this one from Kodak is by far the best.

4. The slides have bffgeen weighing on me for years ad I did not want to send out any 40 year old slides(insured or not) to a service that digitalizes slides.

5. Turns negatives into pictures you can view on the screen of your phone.

6. sometime it is on the close up camera but not sure how to make it permanent.. The picture taken is not the same size seen on the camera screen.

7. Once scanned a photo can be shared to a number of default applications, including upload it to Google photos or email.

8. I initially used a mobile phone screen with a white background and whilst this was fine the pictures were pixilated.

9. I am a professional photographer and I used this scanner to scan slides 20 of them 40 years old! Most 30 years old altogether 300 slides.

10. And then it has a "share" button which doesn't seem to include a "save to device" option.Considering the alternatives these app does a solid job.

11. how can you miss the price is right also.Excellent app, convert your old negative or films to a digital photo.

1. Fix KODAK Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart KODAK: Restarting the app will resolve most errors.
2. Update the KODAK App. Here is how:
   1. On Android goto PlayStore » Search for "KODAK" » Open KODAK Mobile Film Scanner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KODAK » click "UPDATE".
3. Clear KODAK Mobile Film Scanner app cache: Clearing cached data will force your app to retrieve the latest data directly from KODAK servers.
   1. On Android, goto Settings » Apps » Select "KODAK Mobile Film Scanner" » click Storage » click "Clear Cache".
4. Check KODAK app permissions. If any of these permissions required to use your device's features are disenabled, KODAK might not work.
5. Uninstall and reinstall KODAK. If nothing else has worked, completely uninstall KODAK then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing KODAK not working

2. Fix KODAK Server issues & Internet Connection

1. Check network connection: An unstable Internet will make KODAK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to KODAK not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, KODAK may not be able to connect to the Internet when running in the background.