Contact CandyCamera Customer Service

Why should I report an Issue with CandyCamera - AI Beauty Camera?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of JP-brothers, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Now I downloaded this newer "updated" version and not even five minutes later, I am now deleting it cause there's mainly filters-hardly any decent default stickers and you have to download more apps onto your phone to get more stickers.

2. They haven't changed the basic format of the app which is EASY to use & offers a decent amount of FREE tools, stickers, filters, etc.

3. It's probably not for the professional photographer, but it's great for people who just want to have their photo look amazing w/out having to dive too deeply into the editing process.

4. It opens very fast.Great app, tons of filters free and you can preview the paid ones just not save.

5. I have 5 photo editor apps on my phone i love this one for the filtersI used to have the older version of this, liked it-kept it for a while.

6. I've downloaded so many "free apps" the first thing that pops up is their subscription fee.

7. I'm REALLY bummed that they would remove the two features I used most! I don't understand why at all! And, the video will randomly not save.FIX THE LIQUIFY FEATURE!! This used to be my favorite editing picture app until recently.

8. And after poking around, there's not much to really do except take pictures in different shades and apply a limited selection of stickers.I DID love this app for recording vid's.

9. I've tried many others and it sucks to open those and right away get a free trial notice, so with other apps their free just have to pay subscription.

10. I love the different filters that are offered and I love how clear the pictures come out.

11. I also love how you can choose what filters you want to use and don't want.

1. Fix CandyCamera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CandyCamera: Restarting the app will resolve most errors.
2. Update the CandyCamera App. Here is how:
   1. On Android goto PlayStore » Search for "CandyCamera" » Open CandyCamera - AI Beauty Camera » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CandyCamera » click "UPDATE".
3. Clear CandyCamera - AI Beauty Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from CandyCamera servers.
   1. On Android, goto Settings » Apps » Select "CandyCamera - AI Beauty Camera" » click Storage » click "Clear Cache".
4. Check CandyCamera app permissions. If any of these permissions required to use your device's features are disenabled, CandyCamera might not work.
5. Uninstall and reinstall CandyCamera. If nothing else has worked, completely uninstall CandyCamera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CandyCamera not working

2. Fix CandyCamera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CandyCamera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CandyCamera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CandyCamera may not be able to connect to the Internet when running in the background.