Published by PRINICS Co., Ltd on Sep 14, 2023

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About Kodak PrintaCase

1. The "KODAK" Instant photo printer and camera can be used to print images from smartphones by connecting Bluetooth to the device.

2. If you purchased Dock Printer, dock your smartphone at the pin on top the of the printer or find the MAC address on the downside of the printer to connect the device to the Bluetooth. 5.

3. Easily print amazing photos with KODAK Instant Camera and Printer.

4. Go to Bluetooth setting and find the printer’s MAC address.

5. Select an image from the Gallery or take a photo with your smartphone. 6.

6. Now press print button located on App when editing is completed. 8.

7. When you print for the first time, it may need to update the firmware.

8. Once image has been selected, edit the image with your personal preference. 7.

9. It will instantly print your precious moments! 3.

10. The MAC address is placed on the printer’s bottom.

11. Please follow the instruction shown on the screen of your smartphone. 9.

Kodak PrintaCase Customer Insights

1. When I click print, it takes to a multi select mode but unable to printWife bought this crazy device and needed this app to send pics from her iPhone to the printer.

2. It was so easy that my wife was able to print pics ALL BY HERSELF! Anyone close to us knows how impressive this really is!! 5 out of 5 stars! Good work!Best purchase & app download I've ever done or had! Love it! ❤️ prints out whatever picture you choose! Beats going to get pics somewhere & having to wait on them to print..Not clear how to print.

3. Dont waste your money you would be better off putting your photos on a memory stick and taking them to your local photo shop.crashes sometimes, but when it doesn't it will connect to the device but nothing happens when I click the final print button.

4. It was just what I was looking for very very disappointedI loves this photo printer at first printed a lot of pictures now I can't print anything I put new ink cartridges in I open new printer paper but won't print.

5. Does the foreign owner of the Kodak brand even care?Worked the first time I used it the second time and hence, will not connect to printer.

6. Keep going thru different steps but its not clear how to get to the print picture you selected.

7. Tried on Bluetooth and docked.It only allowed me to print 8 pictures then stopped working.

8. As far as the device itself, the print quality is mediocre at best and downright blurry at worst.

9. I have tried all the different app that is connected to the kodak printer and none of them work.

10. It would preview in portrait mode but then switch to landscape mode once I hit print.

11. I'm very disappointed I tried calling the company Kodak doesn't know one in from another doesn't know what it makes I had six phone numbers never got in touch with anybody who knew anything about this.

Steps to Troubleshoot & Fix Kodak PrintaCase Issues

1. Fix Kodak PrintaCase Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kodak PrintaCase: Restarting the app will resolve most errors.
  2. Update the Kodak PrintaCase App. Here is how:
    1. On Android goto PlayStore » Search for "Kodak PrintaCase" » Open Kodak PrintaCase » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kodak PrintaCase » click "UPDATE".
  3. Clear Kodak PrintaCase app cache: Clearing cached data will force your app to retrieve the latest data directly from Kodak PrintaCase servers.
    1. On Android, goto Settings » Apps » Select "Kodak PrintaCase" » click Storage » click "Clear Cache".
  4. Check Kodak PrintaCase app permissions. If any of these permissions required to use your device's features are disenabled, Kodak PrintaCase might not work.
  5. Uninstall and reinstall Kodak PrintaCase. If nothing else has worked, completely uninstall Kodak PrintaCase then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kodak PrintaCase not working


2. Fix Kodak PrintaCase Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kodak PrintaCase be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kodak PrintaCase not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kodak PrintaCase may not be able to connect to the Internet when running in the background.

Reported Issues