Published by Apps Specials on Nov 20, 2024

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Why should I report an Issue with Gallery: Photo Gallery, Album?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Apps Specials to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Gallery: Photo Gallery, Album image 1 contact Gallery: Photo Gallery, Album image 2

Gallery Customer Insights

1. Also, having the protection removed during uninstall is a bad idea.Good .I don't want everyone seeing it are yout able to stop that I hope so .COMPARED TO OTHERS VERY EASY TO USE , PLUS FEATURES ARE GREAT 😃👍My concern with this app, is the negative reviews, I know what I experience, then I hear of others having problems.. I use multiple apps basically because I can pick and choose the best one for my needs as an amutuer photographer.

2. I am happy that it shows my duplicate photosNow l can delete the duplicate copy easily.Very impressive this app... Very easy to used InfearnessIn spite of paying the amount, it is still not changed and SHOWING ADS.

3. I saved some of my photos In hide folder with password and today when I got to access my files it shows wrong password and then I uninstalled app to recover my files but it's not there in my gallery.

4. I like the options for editing pictures (contrast, sharpness, etc) but it's SO loaded with ads, I mean, almost every time you click to view a picture or even just an album, u are stuck watching a 60 second ad.

5. WHO has time for that? you know, I was going to pay for the premium subscription, but when I realized how many ads are in the free one, I decided to spend the money on a gallery that is more ethical about their use of ads and isn't so greedy.Love this app.

6. When companies start Nickle and dining so called valued customers, I Dump them....my sensitive data got stolen.

7. If you hide an image from this app, it will only be hidden from this app, not from other apps, and this app will no do any kind of encryption.

8. Utilizing features on my phone as opposed to my Laptop, I find a lot of benefits and services.

9. It is not showing anything in spite of so mThere is no point of this app.

10. I don't know what shall I do? Even as on today, the App is showing ads adamantly as well stopped working just 1 hr before.

11. Also outside, it is showing latest year 2021 but inside it is old showing 2020.

Steps to Troubleshoot & Fix Gallery Issues

1. Fix Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gallery: Restarting the app will resolve most errors.
  2. Update the Gallery App. Here is how:
    1. On Android goto PlayStore » Search for "Gallery" » Open Gallery: Photo Gallery, Album » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gallery » click "UPDATE".
  3. Clear Gallery: Photo Gallery, Album app cache: Clearing cached data will force your app to retrieve the latest data directly from Gallery servers.
    1. On Android, goto Settings » Apps » Select "Gallery: Photo Gallery, Album" » click Storage » click "Clear Cache".
  4. Check Gallery app permissions. If any of these permissions required to use your device's features are disenabled, Gallery might not work.
  5. Uninstall and reinstall Gallery. If nothing else has worked, completely uninstall Gallery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gallery not working


2. Fix Gallery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gallery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gallery may not be able to connect to the Internet when running in the background.

Reported Issues