Contact Camera360 Customer Service

Why should I report an Issue with Camera360 :Photo Editor&Selfie?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PinGuo Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Ugh!Camera360 was the only camera and editing app I needed when I used Windows Phone from 2012-2021 and on my Windows PC - I Loved the original version with maybe 20 perfect filters and the best frames.

2. And when you press the photo button it brings you to a purchase screen even though I am not using any of the VIP filters or stickers.... I made sure to reset but it keeps on happening.

3. Other have also mentioned the portrait mode, and fine adjustments that we could do back then like adjust separate colors, etc.This was the only photo editing tool I needed until the update.

4. The one thing that really bums me out is the color filter that isolates the color of your choice, red, green, blue, yellow etc was removed from my downloads and every time I try to download it again, it says download failed please try again.

5. So disappointing.Does a nice job of editing, but I’m not sure if $29 renewable is really fair, maybe to purchase it outright.

6. So I wasted my time taking several photos and trying to figure out how to make a 360 photo just to finally realize that there is no option.

7. Afterall, there could be more to the editing, like giving you greater manual control as well as using sliding bars, and a way to remove a noisy background or at least blur it.

8. Maybe I should check out the lite version? Please bring back the original HDR and smooth filters and frames.This is a really great app.

9. In addition, once you take pics using this app you cannot share them to your camera roll and they distort image sizes to make it difficult for you to screenshot them to save them to your phone.

10. I’d rather have more powerful editing, and fewer stickers and filters.

11. I enjoyed being able to put a natural filter, maybe edit out a blemish or two (which now I cannot seem to), and straighten my picture out.

1. Fix Camera360 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Camera360: Restarting the app will resolve most errors.
2. Update the Camera360 App. Here is how:
   1. On Android goto PlayStore » Search for "Camera360" » Open Camera360 :Photo Editor&Selfie » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Camera360 » click "UPDATE".
3. Clear Camera360 :Photo Editor&Selfie app cache: Clearing cached data will force your app to retrieve the latest data directly from Camera360 servers.
   1. On Android, goto Settings » Apps » Select "Camera360 :Photo Editor&Selfie" » click Storage » click "Clear Cache".
4. Check Camera360 app permissions. If any of these permissions required to use your device's features are disenabled, Camera360 might not work.
5. Uninstall and reinstall Camera360. If nothing else has worked, completely uninstall Camera360 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Camera360 not working

2. Fix Camera360 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Camera360 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Camera360 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Camera360 may not be able to connect to the Internet when running in the background.