Contact Samsung Gallery Customer Service

Why should I report an Issue with Samsung Gallery?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Samsung Electronics Co., Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. So some ways to go in that department.I love the way this gallery works! My favorite by far :) :) I like that edited photos show up right next to the original (rather than in a separate folder or at the beginning or end of the camera roll), making it easier to compare the two and choose which ones to keep.

2. Edit - I'm still using an S7 (my 4th one, refurbished) so I may have an older version of appI was disappointed that Samsung reduced the possibility to share a picture from gallery directly to a group on fb.

3. Lastly, as I type this review, and although it isn't a gallery feature, the text continues to drop behind my keyboard so I cant tell if a word is spelled correctly, and that's thanks to the crappy S8 voice to text feature.

4. :) The editing features are also easy to work with and pleasant (as you can even turn the photos if they're at an angle you don't like).

5. This was nice because if I took multiple photos at once, it is easy for me to compare between photos to see the small differences if they're really similar.

6. The thing is, samsung didn't remove it, the moved it the the 3 dot drop down menu on the button that says "open with photo editor pro".

7. Easy to create folders, copy or move photos from one folder to another.

8. Feel like it's trying to be Google photos but the software just isn't intelligent enough to pick the best picture or to avoid duplicates.

9. There used to be a scroll of photos on the bottom of the screen where I can click to jump between photos without any annoying sliding transitions.

10. It was useful for me because sometimes I take pictures straight on down, so my camera might end up changing the orientation from what I want my photo to be.

11. Otherwise, this is a good app for viewing, creating, and sharing photos.

1. Fix Samsung Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Samsung Gallery: Restarting the app will resolve most errors.
2. Update the Samsung Gallery App. Here is how:
   1. On Android goto PlayStore » Search for "Samsung Gallery" » Open Samsung Gallery » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Samsung Gallery » click "UPDATE".
3. Clear Samsung Gallery app cache: Clearing cached data will force your app to retrieve the latest data directly from Samsung Gallery servers.
   1. On Android, goto Settings » Apps » Select "Samsung Gallery" » click Storage » click "Clear Cache".
4. Check Samsung Gallery app permissions. If any of these permissions required to use your device's features are disenabled, Samsung Gallery might not work.
5. Uninstall and reinstall Samsung Gallery. If nothing else has worked, completely uninstall Samsung Gallery then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Samsung Gallery not working

2. Fix Samsung Gallery Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Samsung Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Samsung Gallery not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Samsung Gallery may not be able to connect to the Internet when running in the background.