Contact Wireless Customer Service

Why should I report an Issue with WirelessMobileUtility?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nikon Corporation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Wireless Mobile Utility connects your smart device to Nikon digital cameras wirelessly (via Wi-Fi), letting you download photos, take pictures remotely, and share them hassle-free via e-mail or upload to social networking sites. -View the scene through the camera lens live in the app window. -Establish a wireless connection and take pictures with the camera or remotely from the Android device (see note). -View existing pictures remotely and download selected photos. -Pass photos to other apps via the OS "Share" intent and share them hassle-free. -Add location data from the smart device to pictures during upload. -Control optical zoom on COOLPIX cameras (see note). -Control the overall brightness of pictures during shooting (see note). -Use the camera to select pictures for download before connecting (see note). -If both the camera and smart device support NFC, touching the device to the camera automatically launches the app for a hassle-free connection (see note). -Synchronize the camera clock with the smart device. - Cannot be operated with a SnapBridge-compatible camera. -Note: The features available vary with the camera.

2. It can be used to download movies from compatible cameras (COOLPIX S6900 and S3700 excluded) but not to play them back. -The photo and movie portions of Motion Snapshots are treated as separate files. -Enable NFC on the smart device before using it to launch the app and connect to the camera. -Performance varies with network and local conditions. -The app may not function as expected when installed on devices that have not been tested and approved for use. -A display with a resolution of at least 800 by 480 pixels (WVGA) is required.

3. See the camera manual or the link below for details. -The app may not recognize photos taken with non-supported cameras. -The app can not be used for remote movie recording.

4. Requires a camera with built-in wireless LAN or support for the WU-1a/b wireless mobile adapter. Android 5. 0 or later, 6. 0 or later, 7. 0 or later, 8. 0 or later, 9.

5. Android, Google Play, and their logos are trademarks or registered trademarks of Google Inc.

6. There is no guarantee that this app will run on all Android devices.

7. All other tradenames mentioned in this document are the trademarks or registered trademarks of their respective holders.

1. My complaint is that you can only download pictures from the camera to your phone in a tiny size, unless you do it one at a time.

2. You can't adjust the camera's settings while using your phone as a remote, which makes it nearly useless if you plan on taking more than one remote image without disconnecting and reconnecting.

3. It shows your change in focus in real time and automatically downloads the photos you take to your smart device (phone/tablet).

4. I definitely recommend it.I absolutely love this app! My friends and I use it all the time to transfer photos from our cameras to our phones.

5. You also have to download images individually, since there doesn't seem to be a way to download multiple pics at a time.

6. The option to download original sized picture files to the phone isn't available if you select more than one.If you want to work on your patience, then this App is for you.

7. On android, however, you have to load all the photos before viewing them which is extremely time consuming and inconvenient.

8. But if you're just wanting a remote release and a truly hands free way to create a focus stack, this'll fit the bill nicely.This app is tolerable, and in desperate need of an update to fix glitches and make it modern.

9. I didn't realize this, so now 5 months (well over 1000 pictures) are unusable for my work.I had hoped to be able to have more control over my composition with this app iso, aperture, and shutter speed, timer, etc.

10. To get the original size you have to export one photo ata time.

11. Now, if you select multiple photos, you can only export them in the "Recommended size" and not the original size.

1. Fix Wireless Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Wireless: Restarting the app will resolve most errors.
2. Update the Wireless App. Here is how:
   1. On Android goto PlayStore » Search for "Wireless" » Open WirelessMobileUtility » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wireless » click "UPDATE".
3. Clear WirelessMobileUtility app cache: Clearing cached data will force your app to retrieve the latest data directly from Wireless servers.
   1. On Android, goto Settings » Apps » Select "WirelessMobileUtility" » click Storage » click "Clear Cache".
4. Check Wireless app permissions. If any of these permissions required to use your device's features are disenabled, Wireless might not work.
5. Uninstall and reinstall Wireless. If nothing else has worked, completely uninstall Wireless then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Wireless not working

2. Fix Wireless Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Wireless be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Wireless not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Wireless may not be able to connect to the Internet when running in the background.