Published by InShot Inc. on Nov 6, 2024

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Why should I report an Issue with AI Photo Editor - Polish?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of InShot Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AI Photo Editor - Polish image 1 contact AI Photo Editor - Polish image 2

AI Photo Editor Customer Insights

1. i would have given a full 5 stars previously, but making me wait several seconds while being marketed to every time i open the app is really scummy and i can't in good conscience give a good rating anymore.I absolutely love this app! Hands down the best free photo editing app for phone.

2. However, the extent of the ads, even in comparison to other free photo editor apps, is just ridiculous and incredibly annoying.. it is made damn near impossible to avoid clicking/opening the ad due to the placement of the X/exit button and how quickly and randomly they appear.

3. EVERY time I choose to edit with this app, I end up being redirected to some random webpage... NOT worth the hassle.I've found uses for different things with this app and I've really enjoyed my experience so far.

4. This is the best photo editing app out there, the AI cutout feature is amazing - but the ads are out of control!! They make the app nearly unusable.

5. Still 5☆ though 😁 2019: Only thing I'd do is maybe add a feature where you can look back on your past edits.. otherwise I LOVE this app, totally worth paying the yearly fee too!!i've used this app for years and never had any issues with it.

6. It makes things really easy to understand with simple ui without destroying quality.Lot of features that work well on a phone touch screen.

7. Lack of being able to zoom in at critical design/placement steps is a pain as well.I was originally just looking for an editor to crop my pictures-but find so much more with this one.

8. This one seems designed from the ground up, for use on a phone or tablet touch screen.Wide selection of editing features & options.

9. That's 5 full screen ads at 5 seconds each to make 2 edits to a photo.

10. I understand that you need ad revenue, but there are many other apps that use ads that are WAY less intrusive.This really is an amazing tool for mobile phones as far as the mobile experience goes.

11. Open the app, [ad], select photo, [ad], make ONE adjustment to photo, save, [ad], select photo again, [ad], make another adjustment to photo, save, [ad].

Steps to Troubleshoot & Fix AI Photo Editor Issues

1. Fix AI Photo Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AI Photo Editor: Restarting the app will resolve most errors.
  2. Update the AI Photo Editor App. Here is how:
    1. On Android goto PlayStore » Search for "AI Photo Editor" » Open AI Photo Editor - Polish » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AI Photo Editor » click "UPDATE".
  3. Clear AI Photo Editor - Polish app cache: Clearing cached data will force your app to retrieve the latest data directly from AI Photo Editor servers.
    1. On Android, goto Settings » Apps » Select "AI Photo Editor - Polish" » click Storage » click "Clear Cache".
  4. Check AI Photo Editor app permissions. If any of these permissions required to use your device's features are disenabled, AI Photo Editor might not work.
  5. Uninstall and reinstall AI Photo Editor. If nothing else has worked, completely uninstall AI Photo Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AI Photo Editor not working


2. Fix AI Photo Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AI Photo Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AI Photo Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AI Photo Editor may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I only wanted the trial but the trial ended today and forgot to cancel in time so subscription of £53.99 has come out of my bank. Please can I be refunded as I have now just cancelled

    — by Nick harvey 2 years ago

  • I forgot about my subscription and it charged me, I was hoping to get a refund

    — by gavin Ross 2 years ago

  • Hello,
    I ask a subscription cancellation to Photo Editor Pro. I haven't been using the app for months and I don't need it anymore.
    So if you would be so kind to answer my request as soon as possible I will be grateful.
    Thank you very much.
    Roberto Manzoli

    — by Roberto Manzoli 3 years ago