Published by Banco Occidental de Descuento, C.A.

Report an issue with Pago Express BOD.
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Why should I report an Issue with Pago Express BOD?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Banco Occidental de Descuento, C.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Pago Express BOD image 1 contact Pago Express BOD image 2

Pago Express BOD Customer Insights

1. Muchos errores que arreglar.Es regular por no decir mala , deberían dejar o tener guardado los contactos de uso frecuente en al app porque es muy engorroso está colocando todos los datos a una persona que se le paga siempre ...Dice clave incorrecta y los datos son correctos...Cuándo será el día en que BOD ponga la opción de contactos frecuentes? Qué semerenda ladilla es buscar el número de teléfono de la persona a transferir para que puedan aparecer sus datos.

2. Good app, easy, the platform of the bank is the one that fails sometimesQué raro B.O.DMalissima no sirve para nada ni siquiera se puede uno registrar...no pierdan su tiempoNo me deja registrarme con mis datos del banco para su pago movilel límite son 30 bs? que chisteMal servicio, cuando no es un error es otro.

3. No puedo hacer pago móvil porque excede monto límite o excede cantidad diaria de movimientos autorizados, cuando no he hecho ni uno.

4. Aparte se borran los bancos a los que busco pagar.

Steps to Troubleshoot & Fix Pago Express BOD Issues

1. Fix Pago Express BOD Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pago Express BOD: Restarting the app will resolve most errors.
  2. Update the Pago Express BOD App. Here is how:
    1. On Android goto PlayStore » Search for "Pago Express BOD" » Open Pago Express BOD » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pago Express BOD » click "UPDATE".
  3. Clear Pago Express BOD app cache: Clearing cached data will force your app to retrieve the latest data directly from Pago Express BOD servers.
    1. On Android, goto Settings » Apps » Select "Pago Express BOD" » click Storage » click "Clear Cache".
  4. Check Pago Express BOD app permissions. If any of these permissions required to use your device's features are disenabled, Pago Express BOD might not work.
  5. Uninstall and reinstall Pago Express BOD. If nothing else has worked, completely uninstall Pago Express BOD then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pago Express BOD not working


2. Fix Pago Express BOD Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pago Express BOD be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pago Express BOD not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pago Express BOD may not be able to connect to the Internet when running in the background.

Reported Issues