Contact Tesoro Pago Móvil Customer Service

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1. Fix Tesoro Pago Móvil Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Tesoro Pago Móvil: Restarting the app will resolve most errors.
2. Update the Tesoro Pago Móvil App. Here is how:
   1. On Android goto PlayStore » Search for "Tesoro Pago Móvil" » Open Tesoro Pago Móvil » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tesoro Pago Móvil » click "UPDATE".
3. Clear Tesoro Pago Móvil app cache: Clearing cached data will force your app to retrieve the latest data directly from Tesoro Pago Móvil servers.
   1. On Android, goto Settings » Apps » Select "Tesoro Pago Móvil" » click Storage » click "Clear Cache".
4. Check Tesoro Pago Móvil app permissions. If any of these permissions required to use your device's features are disenabled, Tesoro Pago Móvil might not work.
5. Uninstall and reinstall Tesoro Pago Móvil. If nothing else has worked, completely uninstall Tesoro Pago Móvil then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Tesoro Pago Móvil not working

2. Fix Tesoro Pago Móvil Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Tesoro Pago Móvil be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Tesoro Pago Móvil not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Tesoro Pago Móvil may not be able to connect to the Internet when running in the background.