Published by Paytm - One97 Communications Ltd.

Report an issue with Paytm Mall Store Manager.
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Why should I report an Issue with Paytm Mall Store Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Paytm - One97 Communications Ltd. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Paytm Mall Store Manager Customer Insights

1. We were complaining about this problem with paytm for last one month and still paytm logistics never come to do pickup on time.Paytm is scamming sellers by deliberately delaying the pick up of orders.

2. Thus happened to me multiple times.Their customer support is the worst... Big fraudsters... Don't sell on Paytm..Use Flipkart or Amazon insteadWorst app before not showing categories to list products.

3. I lost some orders and got penalized due to this bug.The problem is with Paytm seller support and courier service.

4. Their courier never picks up your order in time and Paytm charge heavy penalty from sellers although it's their own mistake.

5. 3rd) It shows one order twice/duplicate orders under new orders tab, orders with exact same ID, exact same time, exact same customer, exactly duplicate orders.

6. Resolve the both issue in app as well as in web browser & take 5 star & positive comment too.Extremely disgusting seller support service.no system to resolve seller queries.

7. In web browser login issue is also there, when we enter the login id & password and click on the login then again a separate dialogue box open for entering the login details again & then click again on login button.

8. If you planning to run your selling with this app my suggestion NO! They cannot managing properly this app you face so many errors and you get loss of your time and money.When we open this app it always ask for login.

9. Other platforms are way better than thisThey deliberately delay the pick up and charge penalty from sellers for late shipment.Biggest fraudster..No other marketplaces charge penalty from sellers if we opt for their courier.

10. Their staff is untrained.One star because - 1st) Never get a push notification/email/or any other kind of notification on getting new orders.

11. Because of which seller has to process the orders twice.it's the worst selling app ever.

Steps to Troubleshoot & Fix Paytm Mall Store Manager Issues

1. Fix Paytm Mall Store Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Paytm Mall Store Manager: Restarting the app will resolve most errors.
  2. Update the Paytm Mall Store Manager App. Here is how:
    1. On Android goto PlayStore » Search for "Paytm Mall Store Manager" » Open Paytm Mall Store Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paytm Mall Store Manager » click "UPDATE".
  3. Clear Paytm Mall Store Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Paytm Mall Store Manager servers.
    1. On Android, goto Settings » Apps » Select "Paytm Mall Store Manager" » click Storage » click "Clear Cache".
  4. Check Paytm Mall Store Manager app permissions. If any of these permissions required to use your device's features are disenabled, Paytm Mall Store Manager might not work.
  5. Uninstall and reinstall Paytm Mall Store Manager. If nothing else has worked, completely uninstall Paytm Mall Store Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Paytm Mall Store Manager not working


2. Fix Paytm Mall Store Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Paytm Mall Store Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Paytm Mall Store Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Paytm Mall Store Manager may not be able to connect to the Internet when running in the background.

Reported Issues