Contact Digistore24 Customer Service

Why should I report an Issue with Digistore24?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Digistore24 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Digistore24 vendors and affiliates can use this app to keep track of their online business from anywhere at any time: The Digistore24 app offers full control over transactions, e-tickets, voucher codes, products and the marketplace, no matter where you are.

2. Digistore24 is a European automation and affiliate marketing platform for digital products, seminars and software.

3. Stay on top of everything: Create or edit your product marketplace listings on the go, and as an affiliate, find the right products for your affiliate marketing while on the move.

4. It can be answered superfast: All transactions can be conveniently viewed in the app and filtered by order ID, product ID, product name, customer email, first and last name, payment method or currency.

5. Ticket scanning has never been easier: Digistore24 e-tickets can be scanned and recorded directly with the app.

6. In the app, you can switch between different accounts and the vendor or affiliate view with a single click.

7. Creating and selling tickets in the web application plus validation and admission control is easy using the app.

8. Always be able to act: The integrated dashboards provide the perfect overview of all relevant key figures at all times.

9. All of your incoming payments are clearly displayed in the app - broken down by days, months, quarters and years.

10. It’s super easy to view all of your accounts in one place.

11. Depending on the account selected, they adapt automatically and always provide the latest data.

1. Never opens.The app doesn't have products to affiliate and the web app doesn't open on chrome always loading when you login, what's wrong??This is a fantastic thing that they've done to give the newcomers a place to take off from because I have to tell you from my own experience that everyone will tell you to build a funnel or do a face page or some other problem they think it's easy they don't remember when they were brand new so I do appreciate digistore24Great, but I am having a problem with the 2FA authentication, it's not generating the code.Its easy to do.

2. They have great service.everything comes with step by step instructionsThe is stupid I am trying to login but I put in a for more than 8characters and I even put letters but it says invalid password too weakWith us all under fitness and wellness Niche, the platform removed the links.

3. And the apps was not so friendly as of today than before the updated the apps because it is easily to navigate on those products you affiliates on mobile account, but today was so hard to navigate.

4. But when i log-in right now in my laptop it asking for two way verification to my mobile but it didn't give a two way verification on my mobile account.

5. The worst app.😤😤😤😤😤😤😤😤😤I have uninstalled and updated my phone and I still cannot get the app to open.

6. It takes 3-4weeks before i log-in again in this app thru my laptop and mobile.

7. When I forward the message to customer care they just they tell you to read and follow the instructions and the same action repeat.

8. Its not a question of updating it I cannot download the damn app to have to update.

9. I downloaded the app ,typed my logins details and then a blank white page appeared.

10. As expected an asinine response from the developers when I've already restarted my phone several times.

11. The app will not download to the phone so how can I see an update.

1. Fix Digistore24 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Digistore24: Restarting the app will resolve most errors.
2. Update the Digistore24 App. Here is how:
   1. On Android goto PlayStore » Search for "Digistore24" » Open Digistore24 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Digistore24 » click "UPDATE".
3. Clear Digistore24 app cache: Clearing cached data will force your app to retrieve the latest data directly from Digistore24 servers.
   1. On Android, goto Settings » Apps » Select "Digistore24" » click Storage » click "Clear Cache".
4. Check Digistore24 app permissions. If any of these permissions required to use your device's features are disenabled, Digistore24 might not work.
5. Uninstall and reinstall Digistore24. If nothing else has worked, completely uninstall Digistore24 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Digistore24 not working

2. Fix Digistore24 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Digistore24 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Digistore24 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Digistore24 may not be able to connect to the Internet when running in the background.