Contact Paytm Customer Service

Why should I report an Issue with Paytm: Secure UPI Payments?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Paytm - One97 Communications Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Building on the convenience of UPI, Paytm also offers enhanced flexibility with the RuPay Credit Card, allowing you to make secure payments effortlessly. ● Pay using Paytm UPI Payments app, mobile number or by scanning QR code at nearby retail stores, pharmacies, restaurants, petrol pumps etc. ● Recharge your mobile, DTH (Tata Play, Sun Direct, Airtel DTH etc. ) or pay electricity, broadband, water bills, insurance premiums, E-Challan, Loan EMI, Municipal tax etc. ● You can order food and buy monthly groceries and get the best deals on Paytm ONDC. ● Annual interest rate (per annum monthly reducing): 10.

2. Paytm app is now powered by top Indian banks: Axis Bank, HDFC Bank, SBI Bank, and Yes Bank, ensuring a seamless and secure banking experience for all its users. ● Enter your mobile number & transfer money to anyone using Paytm UPI. ● Check your bank account balance and view transaction history on Paytm. ● Your UPI ID is a unique ID used to make payments using the Unified Payment Interface (UPI). ● Set your UPI PIN (a 4 or 6-digit number).

3. Including those who are not on Paytm. ● Scan any QR code and make payments at grocery stores, petrol pumps, restaurants, etc. ● Recharge your mobile and pay your utility bills (electricity, gas, water, broadband, etc. ).

4. Paytm (पेटीएम), India’s #1 Payment App, is trusted by more than 45 Crore Indians. ● Send money to your friends & family using your mobile number via Paytm UPI.

5. It’s mandatory to set the PIN while creating UPI ID on the UPI app. ● Use UPI Lite for lightning-fast UPI Payments up to ₹4000/- per day, no PIN required.

6. Loan amount: 100,000, Interest 23%, Processing fee 4.

7. One Skymark, Tower-D, Plot No. *Paytm Money Ltd. is a wholly owned subsidiary of One97 Communication Ltd.

1. 😡I have been auto logged out from Paytm and I'm unable to login again, it says old version not supported, update your App, when I'm going to google Play store, it doesn't give me option to update, it says Open, but still I'm unable to login, please look into it ASAP.

2. I would give them 0 stars.Recently i booked a ticket which was not confirmed and after waiting for two days i didn't get the refund of unconfirmed ticket for which i paid, also there is no option from Paytm in Help & Support system for refund on unconfirmed ticket and none of those options we're helpful nor they have any customer care support that can be used to direct contact to solve the issue.

3. It's been 2 days since I have been logged out from Paytm and currently using Phonepe platform for transactions.

4. When so many people are complaining about it, why don't you take quick & effective steps to sort out the issueUnable to login after being forcefully logged out by Paytm.

5. It's a scam and fraud, I'm using Paytm from 2019 and this is how they treat their long time customer!The Paytm app has stopped working since a week.

6. Update : The issue has been resolved now.I opened a ticket regarding a refund for a bus ride that was cancelled about two weeks back.

7. Such a pathetic experience! I mean how can one change the account details without notifying the user.if you use a rooted phone, don't update it.

8. The ticket has been open for more than ten days and there hasn't been any respomse from the help team.

9. Paytm has policy that no customer should be able to contact it.

10. Others are facing same issue to which Paytm has provided email to write to.

11. When 'proceed securely' is opted, a msg.is flashed to update the app as log-in is not possible on the older version.

1. Fix Paytm Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Paytm: Restarting the app will resolve most errors.
2. Update the Paytm App. Here is how:
   1. On Android goto PlayStore » Search for "Paytm" » Open Paytm: Secure UPI Payments » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Paytm » click "UPDATE".
3. Clear Paytm: Secure UPI Payments app cache: Clearing cached data will force your app to retrieve the latest data directly from Paytm servers.
   1. On Android, goto Settings » Apps » Select "Paytm: Secure UPI Payments" » click Storage » click "Clear Cache".
4. Check Paytm app permissions. If any of these permissions required to use your device's features are disenabled, Paytm might not work.
5. Uninstall and reinstall Paytm. If nothing else has worked, completely uninstall Paytm then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Paytm not working

2. Fix Paytm Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Paytm be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Paytm not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Paytm may not be able to connect to the Internet when running in the background.