Contact Oracle Field Service Customer Service

Why should I report an Issue with Oracle Field Service?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Oracle America, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Oracle Field Service allows workers to easily access, execute and manage work-related activities and ongoing communications from their mobile device.

2. When used with Oracle Field Service Smart Location, Professional or Enterprise, functionality is extended to continually gather a mobile workers coordinates when the app is running in the background.

3. This includes retrieving activities, managing routes, viewing activity details, providing activity updates, managing inventory, communicating with peers, etc.

4. The app works when the mobile worker does not have internet connectivity and automatically synchronizes any actions taken while offline when connectivity is established.

5. Note: Use of this application requires an active Oracle Field Service subscription and features will vary based on the subscription services.

1. If im in a hurry and need someone to transfer me inventory, it will time out before I can get the message open, if it will show up in my inbox at all.App has been constantly crashing and freezing on my Samsung A40 phone.

2. At the time of writing the review actually unusable for 3 days now and I have to go directly to the websites I need.Doesn't load messages.

3. if the app has been open longer than a half an hour on my phone and I try to scroll through a work order then try and tap on anyting it's snaps back up to the top of the work order.

4. Don't plug your phone in your car because it logs you out and gives you a http error 404, you then need to restart the app.

5. It constantly logs me out, capturing customer signatures is incredibly glitchy, it insists on tracking my location which kills my battery life, and I have had to reinstall it twice in one week to be able to capture signatures and access account notes.

6. Everything ran smoothly on my chrome browser before I was forced to migrate to this terribly broken and glitchy app.Just another work related app that is developed by people who never have to experience using it themselves out in the field.

7. Will give me a notification every time I open the app that I have an unread message but it would be from days ago because messages won't load.

8. I'm having to restart my phone and uninstall and install the app from time to time.

9. This makes it impossible to open up a trouble call history or 2 highlight an address to open up in mapsI would give 0 stars if I could.

10. So annoying.I have issues every single day just to log in! and it takes so much time, i have to be removing the app and installing it up to reseting passwords due to multiple attepts.

11. Impossible to use and get the information I need to do the job in a timely mannerThis app does what it's supposed to.

1. Fix Oracle Field Service Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Oracle Field Service: Restarting the app will resolve most errors.
2. Update the Oracle Field Service App. Here is how:
   1. On Android goto PlayStore » Search for "Oracle Field Service" » Open Oracle Field Service » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oracle Field Service » click "UPDATE".
3. Clear Oracle Field Service app cache: Clearing cached data will force your app to retrieve the latest data directly from Oracle Field Service servers.
   1. On Android, goto Settings » Apps » Select "Oracle Field Service" » click Storage » click "Clear Cache".
4. Check Oracle Field Service app permissions. If any of these permissions required to use your device's features are disenabled, Oracle Field Service might not work.
5. Uninstall and reinstall Oracle Field Service. If nothing else has worked, completely uninstall Oracle Field Service then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Oracle Field Service not working

2. Fix Oracle Field Service Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Oracle Field Service be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Oracle Field Service not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Oracle Field Service may not be able to connect to the Internet when running in the background.