Contact Oracle WMS Cloud Customer Service

Why should I report an Issue with Oracle WMS Cloud Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Oracle America, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Oracle WMS Cloud Mobile app gives you secure access to your Oracle Warehouse Management Enterprise Edition Cloud Service from Android phones and mobile devices.

2. Users must setup their mobile menus within the main web UI, to be able to access mobile transactions within the app.

3. The app lets you define multiple WMS environments, such as test and production, for quick access.

4. Options for receiving, creating LPNs, shipping, inquiries, picking and locking/unlocking LPNs are available currently, with more to be added in the future.

5. The app supports barcode scanning either using the device camera or an attached barcode scanner.

6. The same user credentials can be used in the app to gain access to your WMS.

7. The same barcode configuration that exists with the WMS applies here.

8. The app also can display as well as capture and upload images, such as within the Item inquiry transaction. - The app is supported for use with Cloud WMS release 20C and later. - Your mobile device must have internet access and be able to connect to a live WMS Cloud environment.

1. Fix Oracle WMS Cloud Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Oracle WMS Cloud: Restarting the app will resolve most errors.
2. Update the Oracle WMS Cloud App. Here is how:
   1. On Android goto PlayStore » Search for "Oracle WMS Cloud" » Open Oracle WMS Cloud Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Oracle WMS Cloud » click "UPDATE".
3. Clear Oracle WMS Cloud Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Oracle WMS Cloud servers.
   1. On Android, goto Settings » Apps » Select "Oracle WMS Cloud Mobile" » click Storage » click "Clear Cache".
4. Check Oracle WMS Cloud app permissions. If any of these permissions required to use your device's features are disenabled, Oracle WMS Cloud might not work.
5. Uninstall and reinstall Oracle WMS Cloud. If nothing else has worked, completely uninstall Oracle WMS Cloud then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Oracle WMS Cloud not working

2. Fix Oracle WMS Cloud Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Oracle WMS Cloud be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Oracle WMS Cloud not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Oracle WMS Cloud may not be able to connect to the Internet when running in the background.