Published by Nissan North America, Inc. on Dec 10, 2024

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Why should I report an Issue with NMAC Account Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About NMAC Account Manager

1. The Nissan Motor Acceptance Company (NMAC) Finance Account Manager app allows an existing NMAC customer to manage their account on-the-go.

2. From choosing your nearest dealership to scheduling your payment online, we are now your one-stop-shop.

3. For leases owned by Nissan-Infiniti LT, Nissan Motor Acceptance Company acts as servicer.

NMAC Account Manager Customer Insights

1. If you're having trouble falling asleep, this app will provide you the black wheel of death! No matter how many times you attempt a login, it spins a loading indicator! Devs needs to go! Just go to the site via mobile Chrome.

2. You're welcome!I have both a Motorola 5g ace and a Motorola 5g stylus and for some reason you can get into the app, type in your log in info, and then it shows the little spinning circle in the middle of the screen but doesn't fully load into my account.

3. It spins and then kicks me back to main page to log in with a note that it has a bug and cannot be opened at this time.Horrible stability.

4. It been 5 months update after update and still can't get passed the wheel of death.

5. At least that works! Galaxy Note 20 Ultra and it still doesn't work from the last time I tried back when the Note 8 came out.

6. All I wanted to do was set up an autopay for my car but this seems like even then it wouldn't be trustworthy.Unusable. App just spins a wheel forever.

7. Once you get the spinning wheel of death, press the cancel button.

8. When I created an account through the app something got messed up and I couldn't access my account on the website either until I went through their tech support.

9. Is this an issue with the app or that it's no longer compatible with my phones? Your help would be appreciated Nissan app department..Bug. Cannot log in.

10. Upon initial opening states that an update is required and the version is no longer supported.

11. Crashes on the loading screen as soon as I get past login screen.Can't even log in.

Steps to Troubleshoot & Fix NMAC Account Manager Issues

1. Fix NMAC Account Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart NMAC Account Manager: Restarting the app will resolve most errors.
  2. Update the NMAC Account Manager App. Here is how:
    1. On Android goto PlayStore » Search for "NMAC Account Manager" » Open NMAC Account Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for NMAC Account Manager » click "UPDATE".
  3. Clear NMAC Account Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from NMAC Account Manager servers.
    1. On Android, goto Settings » Apps » Select "NMAC Account Manager" » click Storage » click "Clear Cache".
  4. Check NMAC Account Manager app permissions. If any of these permissions required to use your device's features are disenabled, NMAC Account Manager might not work.
  5. Uninstall and reinstall NMAC Account Manager. If nothing else has worked, completely uninstall NMAC Account Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing NMAC Account Manager not working


2. Fix NMAC Account Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make NMAC Account Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to NMAC Account Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, NMAC Account Manager may not be able to connect to the Internet when running in the background.

Reported Issues