Contact INFINITI Connection Customer Service

Why should I report an Issue with INFINITI Connection®?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nissan North America, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. But the in car assistance does work usually.Is it too much to expect a luxury brand to have an app that works? Occasionally? Especially considering the extremely limited functionality? This app is beyond a joke in my Q70L, and after reading the reviews and long history of dissatisfaction from subscribers, it seems Infiniti has no interest or desire to make this right.

2. Now my ford app for my F150 is top dog.App constantly fails when trying to lock my car, even after uninstalling and reinstalling the app it still failed to lock my car.Currently it does not let me start the section because it has been under maintenance for days, please fix it as quickly as possible, thanks.

3. Trying to use the navigation feature for a rental car..... probably won't consider this brand in the futureI have signed up for the account, emailed my bill of sale and proof of insurance.

4. How is this a benefit if the service isn't available when needed.The app needs to be removed from the server and just not offered to customers at this time.

5. Got an email that the car was added to my account, yet this app keeps trying to get me to add my vehicle.I have had several issues with this app.

6. Customer service says see your dealer and the dealer does the same.

7. I cannot lock or unlock my vehicle and the app has limited functions.

8. Dealer and support were useless tooKeeps crashing, demo mode inop.

9. I call customer care only to be told that they had been experiencing an outage for several hours.

10. They are steady having problems but still bill the customer for these issues.

11. What an incredible F you to its customers.Useless program..when itrarely works.

1. Fix INFINITI Connection Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart INFINITI Connection: Restarting the app will resolve most errors.
2. Update the INFINITI Connection App. Here is how:
   1. On Android goto PlayStore » Search for "INFINITI Connection" » Open INFINITI Connection® » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for INFINITI Connection » click "UPDATE".
3. Clear INFINITI Connection® app cache: Clearing cached data will force your app to retrieve the latest data directly from INFINITI Connection servers.
   1. On Android, goto Settings » Apps » Select "INFINITI Connection®" » click Storage » click "Clear Cache".
4. Check INFINITI Connection app permissions. If any of these permissions required to use your device's features are disenabled, INFINITI Connection might not work.
5. Uninstall and reinstall INFINITI Connection. If nothing else has worked, completely uninstall INFINITI Connection then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing INFINITI Connection not working

2. Fix INFINITI Connection Server issues & Internet Connection

1. Check network connection: An unstable Internet will make INFINITI Connection be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to INFINITI Connection not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, INFINITI Connection may not be able to connect to the Internet when running in the background.