Contact Debitoor Customer Service

Why should I report an Issue with Debitoor - Invoicing & accounting app for SMEs?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Debitoor to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Would definitely use again if I go out on my own again.It is a great app, I recently had an issue with my mobile app not updating to the main online program and they were very helpful in resolving it.I find Debitoor the most intuitive of the invoicing apps I've used and it keeps all the info I need to hand for accounting.Amazing accounting and invoicing app.

2. invoicing is great but getting a report which depicts vat amounts within a certain time frame is terribly shoddy on their part and they WILL NOT fix this no matter how many times over the past 4years ive asked.I love it, makes my work a lot easier, I can save my customers information and next time around I just pick it and done.

3. I highly recommend Debitoor to any business out there, its a time saver and makes getting paid quick and easy.We have been using Debitoor since 2013.

4. Over the years, Debitoor has evolved its’ program to blot out any program issues that have arisen.

5. “Yes”, I would highly recommend Debitoor, and , “No”, I’m not being paid to write this review.Cost a lot.

6. I work in the horticultural trade and at days’ end, text my wife the details of the clients serviced, the work undertaken, and the hours worked.

7. Clear, simple to use and with good customer serviceGreat app! Would be really nice if the invoices were customizable.App doesn't always recognise correct figures for costs in receipts.

8. My wife then drafts the invoice and emails it through Debitoor’s software program.

9. The team at Debitoor is more than capable of covering any queries and responds quickly to alerts.

10. Our system works efficiently and Debitoor’s program is easy to use.

11. I commute from Dublin to Sydney three times a year staying in Sydney for a total of six months.

1. Fix Debitoor Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Debitoor: Restarting the app will resolve most errors.
2. Update the Debitoor App. Here is how:
   1. On Android goto PlayStore » Search for "Debitoor" » Open Debitoor - Invoicing & accounting app for SMEs » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Debitoor » click "UPDATE".
3. Clear Debitoor - Invoicing & accounting app for SMEs app cache: Clearing cached data will force your app to retrieve the latest data directly from Debitoor servers.
   1. On Android, goto Settings » Apps » Select "Debitoor - Invoicing & accounting app for SMEs" » click Storage » click "Clear Cache".
4. Check Debitoor app permissions. If any of these permissions required to use your device's features are disenabled, Debitoor might not work.
5. Uninstall and reinstall Debitoor. If nothing else has worked, completely uninstall Debitoor then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Debitoor not working

2. Fix Debitoor Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Debitoor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Debitoor not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Debitoor may not be able to connect to the Internet when running in the background.