Published by New Home Star, LLC on Jul 10, 2024

Report an issue with New Home Connect.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with New Home Connect?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of New Home Star, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About New Home Connect

1. For managers and builders, it’s a crystal-clear lens into their sales teams performance, empowering you to assess the knowledge and performance of individuals, measure team camaraderie, and monitor the heartbeat of your community operations.

2. New Home Connect not only facilitates a seamless transition into the digital age of new home sales but also nurtures a vibrant community of like-minded professionals eager to share, learn, and grow together.

3. Our unique platform bridges the gap between traditional sales tactics and modern efficiency, offering industry-leading sales training, marketing support, and an arsenal of sales resources at your fingertips.

4. For sales agents, it’s a treasure trove of knowledge and tools designed to sharpen skills and enhance client engagement.

5. New Home Connect fosters a culture of excellence and continuous improvement, making it the perfect ally for those aiming to master the competitive landscape of new home sales.

6. Welcome New Home Sales Professionals!

7. Dive into a world where cutting-edge technology meets industry expertise.

8. Here, every challenge is transformed into an opportunity for growth, paving the way for success in an ever-evolving market.

New Home Connect Customer Insights

1. New Home Connect is the industry leading app for new home sales.

2. I love it!Great App!Best app ever createdBest app ever usedAwesome app.

Steps to Troubleshoot & Fix New Home Connect Issues

1. Fix New Home Connect Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart New Home Connect: Restarting the app will resolve most errors.
  2. Update the New Home Connect App. Here is how:
    1. On Android goto PlayStore » Search for "New Home Connect" » Open New Home Connect » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for New Home Connect » click "UPDATE".
  3. Clear New Home Connect app cache: Clearing cached data will force your app to retrieve the latest data directly from New Home Connect servers.
    1. On Android, goto Settings » Apps » Select "New Home Connect" » click Storage » click "Clear Cache".
  4. Check New Home Connect app permissions. If any of these permissions required to use your device's features are disenabled, New Home Connect might not work.
  5. Uninstall and reinstall New Home Connect. If nothing else has worked, completely uninstall New Home Connect then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing New Home Connect not working


2. Fix New Home Connect Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make New Home Connect be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to New Home Connect not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, New Home Connect may not be able to connect to the Internet when running in the background.

Reported Issues