Contact New American Funding Customer Service

Why should I report an Issue with New American Funding?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TheBrokerNetwork.com, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. New American Funding’s mortgage servicing app –More than an Easy Way to Pay!

2. Stay in control of your home loan with the New American Funding App.

3. Offering convenient loan information and valuable property insights 24/7. • Browse informative housing industry content and more!

1. If rates get super low again: I will definately refinance with New American funding.I love using this app to pay my mortgage and look up other details of my home loan.

2. It's so easy and convenient!Absolutely the best mortgage company I have ever dealt with! Honesty, integrity, and just knowledge beyond comparison to any other! Thank you, Michael, and the rest of your team!This app is complete trash.

3. New American Funding put the wrong bank account number on my account when I closed, now there are SIX of the same checking account I can choose to pay from, but at least one of them is wrong, and I can't update them in the app.

4. NAF was great during the loan process but actually paying your mortgage will be a nightmare.Pretty good.

5. Loan too new.Scared Me, I haven't logged in since early February when I last paid my mortgage.

6. You need totally separate user names and passwords to access the exact same information.

7. Too bad I won't be able to use it anymore because I'm selling my house.The most recent updates removed the ability to see remaining payments at a glance.

8. Other interactive screens illustrate the positive effect of early payments.

9. The app popped up an alert saying collections notice and something about being more than 30 days late yet I've always paid on time.

10. Automatic payments don't show up in the app for days, I can get my password because it says my SSN is wrong.

11. Removed app from phone......Went through the whole process, which requires your ssn by the way, and it wouldn't accept my password selection.

1. Fix New American Funding Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart New American Funding: Restarting the app will resolve most errors.
2. Update the New American Funding App. Here is how:
   1. On Android goto PlayStore » Search for "New American Funding" » Open New American Funding » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for New American Funding » click "UPDATE".
3. Clear New American Funding app cache: Clearing cached data will force your app to retrieve the latest data directly from New American Funding servers.
   1. On Android, goto Settings » Apps » Select "New American Funding" » click Storage » click "Clear Cache".
4. Check New American Funding app permissions. If any of these permissions required to use your device's features are disenabled, New American Funding might not work.
5. Uninstall and reinstall New American Funding. If nothing else has worked, completely uninstall New American Funding then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing New American Funding not working

2. Fix New American Funding Server issues & Internet Connection

1. Check network connection: An unstable Internet will make New American Funding be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to New American Funding not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, New American Funding may not be able to connect to the Internet when running in the background.