Published by EGYM Inc

Report an issue with New York Health & Racquet Club.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with New York Health & Racquet Club?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of EGYM Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

New York Health & Racquet Club Customer Insights

1. I love the Whitehall gym.Very easy to use, love the fact that it integrates with my calendar, makes it easy to look at classes and plan workouts ahead of timeGood app.

2. works.Convenient to find classes and track all the activities but none of the club check in shows up...Love this damn appIt's great.

3. Really an excellent app, all around! It is perfect for identifying and scheduling classes, and recording workouts!The class schedule doesn't work properly Android.

4. It is easy to navigate, register for classes, and build up your points.

5. I only suggest to have more Challenges and also for exciting clients to have more Promotions like Myfitnesspal and Mapmyfitness programs has it really motovates me to go more often to workout in your gym.

6. Always says "sorry this feature is not available" when switching between locations.i like that i can use the app barcode to sign in at the front desk.

7. and i can add a workout manually.

Steps to Troubleshoot & Fix New York Health & Racquet Club Issues

1. Fix New York Health & Racquet Club Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart New York Health & Racquet Club: Restarting the app will resolve most errors.
  2. Update the New York Health & Racquet Club App. Here is how:
    1. On Android goto PlayStore » Search for "New York Health & Racquet Club" » Open New York Health & Racquet Club » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for New York Health & Racquet Club » click "UPDATE".
  3. Clear New York Health & Racquet Club app cache: Clearing cached data will force your app to retrieve the latest data directly from New York Health & Racquet Club servers.
    1. On Android, goto Settings » Apps » Select "New York Health & Racquet Club" » click Storage » click "Clear Cache".
  4. Check New York Health & Racquet Club app permissions. If any of these permissions required to use your device's features are disenabled, New York Health & Racquet Club might not work.
  5. Uninstall and reinstall New York Health & Racquet Club. If nothing else has worked, completely uninstall New York Health & Racquet Club then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing New York Health & Racquet Club not working


2. Fix New York Health & Racquet Club Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make New York Health & Racquet Club be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to New York Health & Racquet Club not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, New York Health & Racquet Club may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Refund of membership required

    — by judith banki 3 years ago